Hyland · 17 hours ago
Business Transformation Advisor 4
United States
Full-time
Remote
Senior LevelHyland is seeking a Business Transformation Advisor 4 to perform discovery solution design and deliver executive-level presentations to customers. This role involves leading customer engagements, evaluating current solutions, and ensuring customer satisfaction while collaborating with various teams within the company.
Computer Software
Responsibilities
Operate as primary point of contact for multiple, complex customer engagements
Own the process, including the evaluation of the effectiveness of customers current (“as is”) solutions and the requirements for the future (“to be”) state
Lead onsite discovery meetings and interviews with customer executives, management, business and technical leads
Generate a written report documenting discovery of findings and solution design
Effectively collaborate with Sales, Global Services, Development, and industry teams within the Company to ensure high quality customer deliverable
Lead pre-engagement assignments and ensure readiness of customers
Develop content and lead webinar series and training; contribute to Company blogs, case studies and whitepapers
Establish strong, committed relationships with current and former customers, and industry teams; initiate regular communications and stay connected
Ensure customer satisfaction; evaluate if recommendations are implemented by customer, while also tracking, documenting results, and progress made
Coach, mentor and motivate other Business Transformation Advisors
Qualification
Required
Bachelor's Degree
Experience in business and technical consulting
Substantial experience demonstrating, designing and implementing software Solutions
Familiar with the principle of Lean Six Sigma
Comprehensive knowledge of multiple business functions, such as Human Resources, Operations, Finance, Legal, Production, Support, and Accounting
Excellent collaboration skills, applied successfully within team as well as with other areas
Self-motivated with the ability to manage projects independently to completion and regularly takes on new tasks without direction
Able to thrive in a fast paced, deadline driven environment
Demonstrated ability to establish rapport and gain the trust of others
Able to speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience
Proven success at gaining acceptance of your recommendations and guidance
Experience in providing guidance and support to developing team members
Up to 50% travel time required
Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job
Company
Hyland
Hyland uniquely empowers your organization with unified access to AI-enabled enterprise content and unstructured data across repositories, unlocking profound insights that fuel innovations – fundamentally redefining how you operate and engage with those you serve.
Founded in 1991
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Bill Priemer
President & CEO
John Phelan
EVP, Chief Technology Officer
Recent News
2025-10-27
2025-10-15
Morningstar.com
2025-10-14
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