Beyondsoft · 1 day ago
Technician 2
US-WA-Vancouver
Full-time
Onsite
Entry Level
$18/hr - $18/hr
2+ years expBeyondsoft is a leading mid-sized business IT and consulting company that combines modern technologies and proven methodologies to tailor solutions that move your business forward. The Technician 2 role involves supporting global hardware/software clients by performing firmware tests, troubleshooting equipment, and maintaining accurate logs and records.
ConsultingInformation TechnologyOutsourcingSoftware
Responsibilities
Performs manual and automated firmware tests to determine the functionality of mechanical or computer equipment. Includes manually gathering data from FW/printer logs
Participates with engineers in the testing, debugging, and troubleshooting of new and existing equipment and products
Applies knowledge and technical experience to moderately complex projects that require independent judgment to resolve problems
Completes work with limited supervision and general instructions for new assignments
Run test scripts via PC according to specific guidelines and procedures
Troubleshoot and edit test scripts as needed
Observe printer behavior and compare test results with predetermined parameters
Collect and accurately report test data using predetermined spreadsheets and applicable databases
Maintain accurate logs, records, metrics, and follows procedures
Remove and install printer consumables such as toner cartridges and paper
Flexibility to support other labs and projects, as requested
Perform additional duties as assigned
Qualification
Required
Strong written, verbal, and interpersonal communication skills required with the ability to effectively communicate with varied levels of employees
Ability to work independently and with a team
Be physically able to lift, push, or pull up to 50 pounds
Be physically able to sit or stand for extended periods, climb step stools, bend, kneel and stoop frequently
Be willing to perform repetitive, sometimes sedentary work
Strong attention to detail with ability to follow detailed directions
At minimum, intermediate user knowledge and experience with PC's including Microsoft Office products like Word, Excel, and Access with comfortability navigating and viewing web pages
The minimum educational level expectation is a high school diploma or has passed GED (General Educational Development) examinations
Preferred
2-year STEM (Science, Technology, Engineering & Math) technical/college diploma is highly desirable
On-the-job hardware/software testing work experience and job skills training in lieu of a 2-year college diploma is acceptable
Minimum 2 years' work experience as a technician in a product development test environment preferred
2 years' work experience requirement can be waived/reduced depending on education qualifications, skillset, industry standard certifications or other related industry work experience
Benefits
10 days per year of Paid Time Off (PTO).
8 paid holidays + 1 personal floating holiday
401(k) retirement plan with company match.
Eligible employees (and their families) are offered the following company-sponsored benefits: Medical, dental, and vision insurance, health savings account (HSA), short-term and long-term disability, employee assistance plan (EAP), and basic life and AD&D insurance.
Eligible employees (and their families) are offered the following voluntary employee-funded benefits: Health care flexible spending account, dependent care flexible spending account, commuter benefits, voluntary accident & critical injury coverage, voluntary long-term care coverage, and voluntary life and AD&D insurance.
Company
Beyondsoft
Singapore is Beyondsoft's global head office. It is a global IT company that uses emerging technologies to drive customer success.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$3M2012-01-06IPO
2005-09-01Series Unknown· $3M
Leadership Team
Roger Zhang
Co-founder & Chief Strategy Officer
Marilyn Chen
CFO - North America
Recent News
Company data provided by crunchbase