Compucom · 4 hours ago
Managed Print Services Advisor
Orlando, FL
Full-time
Onsite
Mid, Senior Level
$98K/yr - $143K/yr
5+ years expCompucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. They are seeking a Managed Print Services Advisor to lead the delivery, optimization, and support of enterprise print services while ensuring efficiency and exceptional end-user experience.
Data CenterHardwareInformation TechnologyInfrastructureOutsourcingSecuritySoftware
Responsibilities
Manage the daily operations of the managed print services program across multiple sites
Provide technical leadership for print infrastructure, including servers, drivers, print management solutions, and Client toolsets
Oversee device lifecycle management (deployment, refresh, maintenance, and decommissioning) for a fleet of 1,200+ Client printers
Manage print equipment leases, including renewals, end-of-lease returns, and lease cost optimization
Monitor print fleet performance and analyze usage data to identify efficiencies and cost savings opportunities
Ensure adherence to print security, compliance, and data protection requirements
Lead vendor and OEM relationships, including SLA tracking, escalation management, and contract compliance
Partner with IT, Facilities, and business units to align print services with organizational goals
Supervise and mentor staff supporting day-to-day device administration and end-user support
Prepare and present reporting on utilization, service performance, and ROI of the print program
Qualification
Required
Bachelor's degree in Information Technology, Business Administration, or equivalent experience
Minimum 5+ years of experience managing managed print services or enterprise print infrastructure
Proficiency with print management platforms (e.g., PaperCut, uniFLOW, Equitrac, or similar)
Strong knowledge of Client printers, Client print management tools, network printing, print drivers, and multi-platform environments (Windows, Mac, Linux)
Experience managing print equipment leases and vendor contracts
Proven success in vendor management and SLA governance
Excellent leadership, problem-solving, and communication skills
Preferred
Experience managing large-scale, multi-site print fleets (1,000+ devices) preferred
Knowledge of ITIL service management processes preferred
Familiarity with document workflow automation and scanning solutions
Project management certification (PMP, PRINCE2, or equivalent)
Client certifications or experience with Client lease and asset management tools
Benefits
Medical insurance
Dental insurance
Vision insurance
Life insurance
AD&D insurance
Disability plans
Employee Assistance Program
Paid holidays (up to 12 days annually)
Paid time off (minimum of 10 days annually, which increases with seniority level)
Paid parental leave (minimum of 10 days annually)
401(k)
FSA/HSA pre-tax benefits
Company
Compucom
CompuCom is a provider of information technology solutions for businesses.
5001-10000 employees
H1B Sponsorship
Compucom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (2)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2022-01-03Acquired
Leadership Team
Kevin Shank
Chief Executive Officer
S
Sy Inwentarz
Vice President, End User Computing Solutions
Recent News
2025-07-22
2025-04-23
Company data provided by crunchbase