Delta System & Software, Inc. · 21 hours ago
Business System Analyst
Plano, TX
Contract
Onsite
New Grad, Entry LevelDelta System & Software, Inc. is seeking a Business Systems Analyst with a focus on Nice CXOne applications. The role involves understanding contact center workflows, IVR applications, and working on projects related to IVR call flow modifications.
CRMInformation TechnologyRoboticsSoftware
Responsibilities
General understanding of contact center workflow and IVR applications
Knowledge of Nice CXOne applications like Central, CX softphone, salesforce agents, CXOne reporting and dashboard and Omnichannel routing
IVR call flow experience
Experience in working on projects with IVR call flow modifications to promote self service
Hands on experience on REST API
Experience on JIRA
Qualification
Required
General understanding of contact center workflow and IVR applications
Knowledge of Nice CXOne applications like Central, CX softphone, salesforce agents, CXOne reporting and dashboard and Omnichannel routing
IVR call flow experience
Experience in working on projects with IVR call flow modifications to promote self service
Hands on experience on REST API
Experience on JIRA
Company
Delta System & Software, Inc.
Delta System & Software is an information technology company offering SAP, ERP, and, e-business solutions.
Founded in 2006
51-200 employees
H1B Sponsorship
Delta System & Software, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (66)
2023 (43)
2022 (70)
2021 (91)
2020 (60)
Funding
Current Stage
Growth StageLeadership Team
Pawan Sharma
Founder & CEO (Sr. SAP- FICO S4 HANA Solution Architect)
Company data provided by crunchbase