ICL · 11 hours ago
Program Director-OA542801
Brooklyn, New York, United States
Full-time
Onsite
Mid, Senior Level
$115K/yr - $115K/yr
4+ years expICL is a leading organization in human and social services, seeking a Program Director to oversee the operation and coordination of therapeutic services. The role involves managing personnel, fiscal operations, and ensuring compliance with regulatory guidelines while providing clinical oversight and quality assurance.
CharityChildrenElder CareElderlyFamilyHealth CareMedicalNon Profit
Responsibilities
Directs clinical treatment services provided to clients, oversees the development, implementation, and review of service plans to address issues of rehabilitative services provided and mental illness
Maintains a safe and therapeutic environment
Authorizes intake and discharge decisions. Oversee the intake and pre-placement process: interviews referred individuals, reviews records and other relevant information, performs individual assessments in collaboration with other appropriate staff
Provides clinical oversight of strengths-based assessment and rehabilitative services provided by staff to residents to ensure the quality and that services meet or exceed regulatory guidelines. Monitor’s counseling performed by staff either individually or with residents in groups to evaluate the quality of the service
Ensures staff is obtaining information, such as medical, psychological, and social factors contributing to the individual’s situation, and that the staff is evaluating the resident’s capabilities. Regularly directs the inspection of case records to evaluate the completeness and quality of treatment plans, quarterly services plan reviews, assessments, medical records, and progress notes. Responsible for the accuracy of data entered into a computer database or manual records
Inform staff of the types of clinical and rehabilitative services, recreational activities, and ICL programs available
Reviews crisis assessment of clients with staff, reviews nonverbal and verbal crisis intervention techniques to be used with each individual client, and staff actions during a crisis situation
Inform staff of community resources and ensure that staff are accompanying clients on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with treatment or assistance of the resident
Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy
Regularly directs meetings concerning clinical issues
Coordinates the treatment team, which will include the client, family/support network, community mental health staff (community clinic and/or day treatment program), educational and vocational staff, and other collaterals as appropriate
Establishes and maintains work schedules in accordance with agency policy and assignments of staff. Responsible for managing the completion of time clock edits of staff with the suspense established by the Human Resources Department
Ensures staff compliance with the agency’s time and attendance policy; recommends disciplinary action for those out of compliance
Manages the completion of performance evaluations, recommends staff for the employee recognition award and promotions
Conducts staff supervision in accordance with agency and division policy
Administers disciplinary actions in accordance with agency and division policy, conducts disciplinary counseling, completes disciplinary action reports, and recommends employee terminations as needed
Reviews authorized staff positions and personnel budget, submits Request for Personnel (RFP) on vacant staff position(s), interviews candidates for employment in accordance with agency policy and employment law. Recommend changes to authorized staffing patterns and personnel budget
Ensures that staff have attended required in-service training and schedules employees to attend both in-service training and training provided by vendors. Conducts training on clinical subjects, charting, fire safety plan, fire drills, emergency plans and procedures, building security, volunteers and interns, and site-specific exposure control plan
Manages employee accident reporting and initial submission of workers’ compensation claims
Monitors employee morale and the climate of the work environment to stop or eliminate sexual harassment or any form of employee harassment or employee discrimination
Responsible for taking complaints of sexual harassment, informing the Human Resources Department of the complaint, and investigating the complaint (as directed)
Monitors employee accrual totals, approves or recommends approval of employee requests for time off, and notifies the Department of Human Resources when an employee should be placed on or taken off Family and Medical Leave (FMLA). Maintains contact with staff while out on FMLA
Provides oversight into the area of administrative record keeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies
Manages the orientation of new personnel and adherence to program philosophy and regulations
Conduct employment interviews that meet federal, state, and agency regulatory guidelines. Completes associated Human Resources forms and sends these forms to the Department of Human Resources
Maintains accountability and serviceability of all ICL property assigned to the program, to include vehicles. Reports lost, stolen, missing, or damaged property in accordance with ICL policy. Conducts initial investigations of property that is lost, stolen, missing, or damaged
Authorizes the purchase of supplies and equipment; properly secures all property and equipment. Conducts regular inspections of vehicles and property to ensure cleanliness, accountability, and serviceability
Recommends disciplinary action for staff whose negligence resulted in ICL property becoming lost, stolen, missing, or damaged
Ensures internal program compliance with federal, state, city, and agency regulatory requirements. Monitors the quality of the rehabilitative services provided to residents
Responsible for the development of a program mission statement and program goals that support the division and agency mission statements and goals. Participates in the development of Quality Assurance and Improvement plans and in the oversight of outcome assessment consistent with these plans
Coordinates with the Department of Quality Management and the departments in the Administrative Division for staff assistance in the preparation for an audit
Reviews plans for corrective action, incident reports, and program evaluation reports and addresses areas that need improvement
Provides oversight into submission of statistical data
Exercises control over budgets through planning, prioritizing of spending, and monitoring of spending patterns
Approves/disapproves all purchase orders and financial requests from staff and submits approved purchase orders and financial requests to supervisor for approval
Manages resident funds program. Develops internal money management procedures
Monitors census, entitlements, and collections to maximize revenue. Maintains census at expected occupancy levels
Educates staff in the benefits of client and family/support network involvement, levels of client and family/support network involvement, types of client and family/support network involvement, nature of resident and family/support network involvement, and issues of working with client and families/support networks
Develop a program strategy for partnering with clients and families/support networks and develop activities that foster program-resident and family/support network cooperation, collaboration, and coordination
Fosters the development of consumer involvement committees
Promotes Mental Health and Managed Care programs in local communities; maintains liaison between local elected officials and community boards, educates citizens in the community on mental illness and residential care
Educates staff and clients on the importance of a constructive relationship with local elected officials, community boards, and community citizens
Cooperates with other organizations in the development of understanding and interest participating in long-range plans for residential program development
Develop relationships and written agreements with community resources (i.e., schools, local departments of social services, mental health agencies, psychiatric centers, hospitals, courts, recreational agencies, police departments, etc.) to improve service access for residents in the program
Conducts internal investigations of untoward incidents as directed by Quality Assurance or Human Resources in accordance with agency policy
Willingness and ability to use ICL supplied communication tools (e.g. computers, laptops, telephones, fax, etc.) regularly in the course of conducting business. Compliance with attendance rules and the ability to work on a regular and flexible schedule and has on-call responsibilities
Qualification
Required
Licensed Psychologist or Licensed Clinical Social Worker with current, valid NYS registration, CASAC
3 years minimum clinical experience (with children, adolescents, and adults)
1 year minimum progressive administrative and/or supervisory experience
Company
ICL
At ICL, we believe all people should have the opportunity to live healthy and fulfilling lives.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Nikant Ohri
Executive Vice President/Chief Financial Officer
Glen Davis
Chief Medical Officer
Recent News
2025-03-28
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