Senior Revenue Operations Manager jobs in United States
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Norm Ai · 1 day ago

Senior Revenue Operations Manager

positionNew York, NY
timeFull-time
remoteHybrid
senioritySenior Level
money$160K/yr - $200K/yr
date5+ years exp

Norm Ai is the leading Legal & Compliance AI company, enabling enterprises to enhance their legal and compliance processes. The Senior Revenue Operations Manager will be responsible for overseeing the revenue engine, collaborating with Sales, Marketing, and Finance to drive efficiency and build a world-class RevOps function.

Artificial Intelligence (AI)ComplianceLegal Tech

Responsibilities

Pipeline & Funnel Analytics: Build and own weekly/monthly dashboards tracking conversion rates, deal velocity, aging, and forecast accuracy. Identify bottlenecks early and partner with AEs to remediate stalled opportunities
Sales Process Design & Governance: Work with leadership to define clear stage definitions, win criteria, and hand-off SLAs
Account & Territory Management: Maintain, enrich, and segment our target account list, periodically reviewing our account selection criteria and revising our assignment and coverage models
Deal Diagnostics & Continuous Improvement: Work cross-functionally to conduct post-mortems on stalled or lost opportunities to surface root causes and recommend enhancements to processes, collateral, or pricing
Systems & Automation: Own CRM (HubSpot) configuration and integrations; partner with Marketing to design workflows, lead scoring, and alerts to support our GTM motion

Qualification

SaaS Revenue OperationsCRM expertiseFunnel analyticsData fluencySales stage workflowsContinuous improvementCross-functional collaboration

Required

5+ years in SaaS Revenue or Sales Operations, ideally at a sales-led startup that has scaled to Series C and beyond
Deep expertise with CRM and B2B account-based tools (e.g., RB2B, Demandbase, 6sense)
Proven track record building funnel analytics and improving conversion rates in a high-ACV sales-led sales motion
Strong data fluency. comfortable building dashboards in analytics tools or native CRM reporting
Exceptional cross-functional collaboration and communication skills; ability to translate data into actionable insights
You've helped define sales stage workflows, SLA's, and sales frameworks in past roles
A bias for ownership and continuous improvement. Passion for scaling a RevOps function from scratch

Benefits

401(k) plan with an employer match
Top-tier insurance coverage, encompassing health, dental, hospital, accident, and vision plans
Relocation reimbursement

Company

Norm Ai

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Norm AI is a regulatory AI agent company that automates legal and compliance tasks.
dateFounded in 2023
location
New York, New York, USA
people-size51-200 employees
web-link
https://www.norm.ai

Funding

Current Stage
Growth Stage
Total Funding
$136.1M
Key Investors
Blackstone Innovations InvestmentsCoatue
2025-11-14Private Equity· $50M
2025-03-11Series A· $48M
2024-06-25Series A· $27M

Leadership Team

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John Nay
Founder & CEO
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Recent News

Morningstar.com
Norm Law Appoints Former Sidley Austin Chairman, Mike Schmidtberger, as Chairman and Partner, Signaling a New Model for AI-Driven Institutional Legal Services
2026-01-22
PR Newswire
Norm Ai Launches AI-Driven DDQ and RFP Completion Solution to Transform Institutional Questionnaire Workflows
2026-01-07
globallegalchronicle.com
Norm Ai Secures $50 Million Investment from Blackstone and Launches AI-Native Law Firm
2025-11-27
Company data provided by crunchbase