Oncourse Home Solutions · 1 day ago
Supervisor, Field Operations - IHT
Naperville, IL 60563, USA
Full-time
Hybrid
Mid, Senior Level
$69K/yr - $103K/yr
5+ years expOncourse Home Solutions, also known as American Water Resources, is a provider of home protection services helping homeowners across the country. The Supervisor, Field Operations will ensure high-quality customer experiences by overseeing job inspections and supervising daily operations, while also assisting in setting performance goals and ensuring compliance with safety regulations.
Heating Ventilation and Air Conditioning (HVAC)Home ImprovementHome Services
Responsibilities
Inspecting HVAC and plumbing jobs, including installation for quality, safety, and cleanliness
Partner with service manager and safety manager to ensure line of business policies are being followed in the field
Responsible for creating a structure and process that includes job site visits to inspect S&R; maintenance and installation of equipment for quality; potential hazards; cleanliness; ensure customers receive copy of work order, permits, and new furnace stickers to track maintenance and repairs
Take photos and document findings with action plan of any follow up activities and report up to management
Qualification
Required
5+ years HVAC installation and field experience
Organizational and time management skills
Good interpersonal skills to be able to lead direct reports in a positive, effective way that results in engaged employees and high-quality performance
Comfortable with technology, including software and report-writing knowledge
Proficiency in Microsoft and Google Suites
iPad use
High School diploma/GED required and HVAC certification OR Vocational/skill training experience in HVAC in lieu of certification
Bachelor's degree (or equivalent work experience) required
Benefits
Healthcare
Life insurance
Paid time off
Retirement
Commuter benefits
Education reimbursement
Flexible spending and health savings accounts to manage your transportation and dependent care expenses
Access to EAP, health, legal, and financial resources to support your overall well-being
Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected
Company
Oncourse Home Solutions
Oncourse Home Solutions offers home warranty plans, covering repairs, maintenance, and improvements.
501-1000 employees
H1B Sponsorship
Oncourse Home Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (6)
2023 (2)
2022 (2)
Funding
Current Stage
Late StageLeadership Team
Andrei Utkin
Head of Acquisition Marketing
Recent News
2025-10-22
Company data provided by crunchbase