Pilot Flying J · 16 hours ago
Analyst II, Enterprise Applications
Knoxville, TN
Full-time
Onsite
Mid Level
3+ years expPilot Company is an industry-leading network of travel centers with a commitment to fueling people and keeping North America moving. The Enterprise Application Analyst II role is responsible for delivering comprehensive support to end users, ensuring data integrity, assisting with application testing, and resolving issues within the PDI Enterprise application suite.
Oil and GasTravel
Responsibilities
Provide intermediate-level functional and technical support within the PDI Enterprise application including troubleshooting and resolving application issues reported by business users or integration systems
Monitor application interfaces and remediate batch failures. Document failure root cause and resolution provided
Adhere to Incident, Change and Problem Management to ensure application remains SOX compliant
Assist with troubleshooting of SSRS reports, perform data analysis and audits as per requirement
Coordinate on UAT during application upgrades / system integration and document test cases
Create / maintain interface documentation, train shared services during transition of interface monitoring
Support business users in establishing PDI application access. Maintain PDI User group permission and membership
Model behaviors that support the company’s common goal and purpose; ensure guests, business users and team members are supported at the highest level
Complete other duties as assigned
Qualification
Required
Bachelor's degree in related field
Three years of related experience in ERP systems
Intermediate Microsoft Office skills [Excel, Word, PowerPoint]
Basic MS, SQL Scripting and SSRS Knowledge
Intermediate understanding of system architecture, basic skills preferably in Python, PowerShell or relevant Tech stack
Good understanding and experience in using Atlassian tools (JIRA, Confluence) and Service Now
Data Analysis and Problem-solving skills
Ability to understand moderate business and technical solutions
Ability to prioritize and work in a fast-paced environment with a sense of urgency and focus
Strong verbal and written communication skills
Strong Inter-personnel and customer support Skills
Company
Pilot Flying J
Company Overview Headquartered in Knoxville, Tennessee, Pilot Flying J is the largest operator of travel centers in North America with more than 750 locations throughout the United States and Canada and employs more than 24,000 Team Members.
10001+ employees
H1B Sponsorship
Pilot Flying J has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (29)
2024 (48)
2023 (28)
2022 (29)
2021 (40)
2020 (11)
Funding
Current Stage
Late StageTotal Funding
$1.48MKey Investors
U.S. Department of AgriculturePennDOTIllinois Environmental Protection Agency
2025-01-10Grant· $0.19M
2023-08-15Grant· $0.81M
2023-06-05Grant· $0.48M
Leadership Team
Joe Lillo
Chief Financial Officer
Amanda Whitlow
Director, Human Resources Business Partner
Recent News
Business Wire
2026-01-08
DBusiness Magazine
2025-10-22
Company data provided by crunchbase