Envision Horizons · 8 hours ago
VP, Systems & Operations
United States
Full-time
Remote
Director/Executive
$175K/yr - $200K/yr
8+ years expEnvision Horizons is a global marketplace growth agency specializing in Amazon, Walmart, and other major retail media networks. The VP, Systems & Operations is responsible for owning the operational systems that run the business, focusing on automation and AI to scale operations effectively and efficiently.
AdvertisingConsultingE-CommerceMarketing
Responsibilities
Own the systems that support how the business runs across teams, including how work is requested, scoped, executed, tracked, and reviewed
Establish operating rhythms that connect systems, metrics, and leadership decision-making
Identify opportunities to standardize repeatable decisions and streamline how work moves through the organization
Partner with functional leaders to translate current ways of working into scalable operational systems
Apply automation and agentic AI to reduce manual work and improve consistency across operational workflows
Identify where AI agents can support repeatable tasks, structured decision-making, exception handling, and operational monitoring
Apply automation to workflows such as pricing, service configuration, onboarding, delivery setup, and capacity-related processes
Ensure automation is implemented with appropriate human review, accountability, and clear ownership
Evaluate tools, vendors, and partners and make practical build-versus-buy recommendations
Develop and maintain a practical model that ties revenue growth to capacity needs by role
Help leadership determine which work should be automated and which roles should be added as the business grows
Partner with Finance and department leaders to align capacity decisions with margin goals and delivery requirements
Provide scenario planning to support thoughtful, scalable team growth
Establish standards for system usage so automation outputs are trusted and adopted
Drive adoption through enablement and clarity rather than mandates
Sequence change appropriately for a small, nimble organization to minimize disruption while maintaining momentum
Qualification
Required
Minimum of 8+ years of progressive experience in operations, business operations, analytics, or systems-focused roles within a professional services, consulting, or technology-enabled organization
Experience operating in a growing or changing environment is strongly preferred
Demonstrated ability to evaluate and implement systems, automation, or workflow improvements that improve efficiency and consistency
Ability to apply automation and agentic AI to internal decision-making, workflow orchestration, and operational efficiency
Strong understanding of how operational decisions impact margin, capacity, and hiring
Comfortable partnering with Finance to ensure growth decisions are grounded in data and aligned with business goals
Ability to design operational approaches that support scale while remaining pragmatic and appropriate for a small, nimble organization
Strong written and verbal communication skills with the ability to work across teams, align stakeholders, and translate complex operational challenges into clear, actionable solutions
Preferred
Experience applying AI to internal operating workflows is strongly preferred
Success in this role requires experience using AI to streamline internal systems and reduce manual effort, not solely enabling external-facing or customer-facing AI use cases
Benefits
Competitive base salary and discretionary bonus, so your results and ambition are truly rewarded.
Fully remote culture, with collaborative hubs in New York, Boston, Chicago, Denver, Salt Lake City, and Seattle; join us from anywhere, but connect where opportunity grows.
Comprehensive health, vision, and dental insurance with a minimum company contribution, 401(k) match to plan for your future, and flexible PTO and wellness days to support both your personal and professional well-being.
Career growth support, ongoing learning opportunities, 1:1 leadership coaching program, and structured mentorship opportunities.
Engaging virtual team events and activities throughout the year.
Partnership with Talkspace for free mental health support.
Company
Envision Horizons
Amazon Advertising Agency & Affiliate Partner of Amazon Service Provider Network
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Laura Meyer
Founder & CEO
Lindsey Gorman
Chief Technology Officer
Recent News
Company data provided by crunchbase