DevRabbit IT Solutions · 13 hours ago
Account Executive
San Francisco Bay Area
Full-time
Hybrid
Mid, Senior Level
$80K/yr - $110K/yr
7+ years expDevRabbit IT Solutions is seeking a Senior Account Manager to own and grow a portfolio of existing customer accounts. This role is focused on relationship-building and strategic account planning, ensuring long-term partnership and value delivery for clients.
Information TechnologyInternet of ThingsMobileSoftware
Responsibilities
Own a portfolio of existing customer accounts with clear revenue growth targets
Develop and execute account expansion strategies (upsell, cross-sell, renewals)
Identify whitespace opportunities across departments, regions, and use cases
Drive multi-year account plans and forecast growth accurately
Build strong, long-term relationships with decision-makers and influencers
Serve as the primary point of contact for senior client stakeholders
Lead regular business reviews, roadmap discussions, and success planning
Proactively manage risks, escalations, and customer satisfaction
Partner closely with delivery, product, and leadership teams to ensure success
Translate customer needs into clear internal action plans
Advocate for customer priorities while aligning with company strategy
Consistently meet or exceed account growth and retention goals
Maintain accurate CRM data, pipeline tracking, and forecasting
Contribute insights to leadership on market trends and customer needs
Qualification
Required
7+ years of experience in Account Management, Customer Success, or Client Services
Proven success growing revenue within existing accounts
Strong executive-level communication and relationship-building skills
Experience managing complex, multi-stakeholder accounts
Comfortable operating autonomously and owning outcomes
Based in the Bay Area with ability to travel locally as needed
Preferred
Background in technology, SaaS, IT services, or enterprise solutions
Experience working with mid-market or enterprise customers
Familiarity with CRM platforms (Salesforce, HubSpot, etc.)
Strategic mindset with a consultative selling approach
Benefits
Performance-based commission or bonus
Health benefits and paid time off
Flexible work environment
Opportunity to play a key role in a growing organization
Company
DevRabbit IT Solutions
DevRabbit is a US based Tech consulting firm that provides state-of-the-art solutions specializing in Salesforce, ServiceNow, Business AI, Enterprise Mobility, Cloud Computing and QA Automation.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase