Microboard · 2 hours ago
Manager, Program Management
Seymour, CT
Full-time
Onsite
Mid, Senior Level
7+ years expMicroboard is a trailblazer in the Electronic Manufacturing Services (EMS) industry, offering cutting-edge solutions for over 40 years. The Manager of Program Management is responsible for leading a team of Program Managers to deliver exceptional customer satisfaction, drive profitable growth, and ensure flawless execution of programs within the EMS environment.
ElectronicsManufacturing
Hiring Manager
Sandra Vidackovic
Responsibilities
Lead, mentor, and develop a high-performing team of Program Managers, fostering a culture of accountability, collaboration, and continuous improvement
Act as the primary escalation point for customer issues, ensuring timely resolution and exceptional customer satisfaction
Build and maintain strong customer relationships to support long-term retention, business expansion, and new program opportunities
Drive organic and inorganic growth initiatives with current and prospective customers through strategic planning, pipeline development, and partnership with Business Development
Oversee the full lifecycle of customer programs, ensuring successful launch, execution, and closure of projects within scope, schedule, quality, and financial targets
Monitor financial performance of programs; analyze variances, manage forecasts, and implement corrective actions to ensure profitability targets are met
Partner with cross-functional teams (Operations, Engineering, Supply Chain, Quality, Finance) to ensure alignment and effective execution of customer requirements
Implement and maintain robust program management processes, tools, and best practices, ensuring consistency and standardization across the team
Proactively identify program risks and opportunities, driving mitigation plans and improvement initiatives
Prepare and deliver program reviews, business updates, and executive-level presentations both internally and externally
Champion an action-oriented culture that prioritizes responsiveness, ownership, and continuous improvement
Qualification
Required
Bachelor's degree in Business, Engineering, Operations, or a related field required
7+ years of experience in Program Management, Account Management, or Operations within the EMS or electronics manufacturing industry
3+ years of experience in people leadership, including development and management of Program Managers or equivalent roles
Demonstrated experience in managing customer accounts, driving growth initiatives, and executing complex technical programs
PMP or similar project management certification preferred
Strong customer-facing skills with the ability to build trust, influence decisions, and drive customer satisfaction
Proven leadership ability in coaching, mentoring, and developing high-performing teams
Strong financial acumen, including experience with program P&L management, forecasting, budgeting, and margin improvement strategies
Excellent project and program management skills, including risk management, scheduling, and cross-functional coordination
Action-oriented mindset with the ability to make informed decisions in fast-paced, dynamic environments
Advanced communication, negotiation, and presentation skills
Ability to manage multiple complex programs simultaneously
Strong analytical and problem-solving skills
Proficiency with program management tools, ERP systems, and Microsoft Office Suite
Ability to collaborate effectively with internal teams and build constructive working relationships
Preferred
Experience in the EMS or electronics manufacturing industry
Familiarity with advanced program management methodologies
Company
Microboard
The electronics manufacturing industry's most demanding customers trust Microboard to manufacture their mission-critical electronic assemblies.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Nicole Hoekenga - Russo
Chief Executive Officer
Company data provided by crunchbase