VaxCare · 2 hours ago
Healthcare Solutions Generalist
VaxCare is an innovative company focused on improving immunization rates and vaccine program profitability. The Healthcare Solutions Generalist role is a rotational position that provides an introduction to various operating departments, allowing individuals to gain a comprehensive understanding of the company's operations and develop essential skills through hands-on experience.
Responsibilities
Provide support for incoming phone, chat, and email contacts for a broad range of partner questions
Provide phone, chat, and email resolution to our partner’s inventory-specific questions and issues
Provide phone, chat, and email resolution to VaxCare partner’s payment-specific questions and issues
Provide phone, chat, and email resolution to VaxCare partner’s technology-specific questions and issues
The Hub is the essential tool used by our Partners to manage their vaccine process and the Hub team is responsible for ordering, setting up, testing, and shipping the Hubs
This rotation will build on the knowledge from the Customer Care Inventory rotation by providing deeper exposure to the back office operations around VaxCare’s inventory process
This rotation will build upon the knowledge from the Customer Care Payments rotation by providing deeper exposure to the back office operations that support VaxCare’s payment process
Qualification
Required
Demonstrate a strong aptitude to learn and apply complex information
Live VaxCare's Core Values (VaxCare-ness, Belief in Something Bigger than Ourselves, Humility as a Posture of Learning, and Adaptability & Embracing Change) in all aspects of life
Deep-rooted belief that 'attitude and effort' are the keys to success
Exhibit 'Unstoppable Resourcefulness'
Confidence in abilities with a high degree of humility and kindness
Desire to help those around them be better and take the initiative to do so
Unwavering 'can do, will do' mindset and the work ethic to support it
Possess powerful relationship skills
Display a high degree of professionalism (shows up on time, works hard, plays well with others, etc.)
Company
VaxCare
VaxCare provides vaccination solutions for physicians, health departments, employers, and school systems.
Funding
Current Stage
Growth StageTotal Funding
$2.6M2023-06-09Series Unknown· $1.1M
2012-10-02Debt Financing· $1.5M
Recent News
2025-02-22
2025-02-21
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