Zayo Group · 18 hours ago
Critical Infrastructure Engineer
United States
Full-time
Remote
Senior Level
$77K/yr - $119K/yr
5+ years expZayo Group is a provider of mission-critical bandwidth to impactful companies, with a vast network across North America and Europe. The Critical Infrastructure Engineer will manage maintenance vendors, develop best practices, and ensure compliance with operational standards for critical infrastructure systems.
Telecommunications
Responsibilities
Manage Contracted Maintenance vendors for callout repairs, and quoted service repairs on CI systems to include invoicing and quoted PR submittals
Develop of best operating practices and standards
Write Method of Procedures (MOPs) for all CI equipment repairs and augments
Ensure all maintenance activities are performed in accordance with approved MOPs
Evaluate vendor/contractor field service reports describing all activities (preventive maintenance, repairs, etc.) performed on the CI equipment
Resolve operational deficiencies discovered on Preventive Maintenance Inspections (PMI) and on Contractor PMs
Assist Field Operations and NCC/NOC technicians with Operation Support issues, that may require vendor or manufacturer support
Develop reliability reports to assist in identifying areas of concern that could develop into future problems
Subject Matter Expert on CI equipment issues for all PG’s and advises them on solutions for technical problems or barriers
Manage all CI augment projects (CapEx/OpEx) to affect break/fix repairs
Environmental Compliance and to ensure all permitting is completed annually
CI Equipment inventory accuracy and Data Integrity in SF and M6
Qualification
Required
Significant experience in common systems engineering standards (RBOC, AT&T, or major telecommunications provider)
Design and specify material for AC and DC power equipment including commercial AC power building entries, switchboards, transformers, generators, UPS backup systems, rectifiers, power distribution, batteries, grounding systems, fire control systems, HVAC, and additional materials required to support installation
Maintenance of central office records, including updates to floor plans and front equipment drawings to reflect installations and completing capacity management reports for all AC and DC power equipment
Manage Contracted Maintenance vendors for callout repairs, and quoted service repairs on CI systems to include invoicing and quoted PR submittals
Develop of best operating practices and standards
Write Method of Procedures (MOPs) for all CI equipment repairs and augments
Ensure all maintenance activities are performed in accordance with approved MOPs
Evaluate vendor/contractor field service reports describing all activities (preventive maintenance, repairs, etc.) performed on the CI equipment
Resolve operational deficiencies discovered on Preventive Maintenance Inspections (PMI) and on Contractor PMs
Assist Field Operations and NCC/NOC technicians with Operation Support issues, that may require vendor or manufacturer support
Develop reliability reports to assist in identifying areas of concern that could develop into future problems
Subject Matter Expert on CI equipment issues for all PG's and advises them on solutions for technical problems or barriers
Manage all CI augment projects (CapEx/OpEx) to affect break/fix repairs
Environmental Compliance and to ensure all permitting is completed annually
CI Equipment inventory accuracy and Data Integrity in SF and M6
Bachelor's Degree in Electrical, Mechanical, and or Civil Engineering or equivalent experience
Minimum of five (5) years in a telecommunications of all Critical Infrastructure (CI) equipment: AC power distribution, buildings, grounding, fire systems, generators, ATS/MTS, Uninterruptible Power Systems (UPS), DC Power Plant Systems, and Cooling systems to ensure operational integrity, improve efficiency and reduce operational costs
Experience in Microsoft Office, SalesForce, and Database applications
Project Management experience required
Benefits
Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Generous paid time off policy including paid parental leave
Company
Zayo Group
For over 15 years, Zayo has been the driving force behind the world's most dynamic and forward-thinking enterprises, helping them pave the way to what's next.
1001-5000 employees
H1B Sponsorship
Zayo Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (3)
2023 (7)
2022 (4)
2021 (6)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Laura Littman
Chief of Staff to the CEO
Steve Smith
CEO
Recent News
Morningstar
2024-04-19
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