CrossCountry Mortgage, LLC · 5 hours ago
Receptionist / Administrative Assistant
LC11708 - 9115 Galleria Court, Naples, FL
Full-time
Onsite
Entry Level
2+ years expCrossCountry Mortgage, LLC is the nation's number one distributed retail mortgage lender with a strong emphasis on employee engagement and culture. The Receptionist/Administrative Assistant is responsible for managing front desk duties, greeting clients, and supporting the mortgage process by interacting with various stakeholders to ensure efficient workflow.
FinanceFinancial ServicesLendingMortgage
Responsibilities
Manage front desk receptionist duties such as handling or routing phone calls, emails, greeting clients in a professional manner, scanning/uploading/filing client documentation
Prepare new loan application files for loan officer to review
Support mortgage team with administrative and clerical duties as needed
Interact effectively with clients, loan officers, loan processors, and real estate agents throughout the mortgage loan process
Demonstrate flexibility in assisting office staff across functions
Maintain a tidy reception area for visitors and ensure office supplies are fully stocked
Qualification
Required
Fluency in the languages of Spanish and English in order to support our diverse customer base
High School Diploma, GED, or equivalent
Excellent attention to detail
Excellent communication and customer service skills
Skilled in managing multiple tasks and applying effective time‑management practices
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Preferred
2+ years of office experience as an administrative assistant or receptionist
Understanding of mortgage industry, real estate, or mortgage services
Benefits
Medical
Dental
Vision
401K
Company-provided short-term disability
Employee assistance program
Wellness program
Company
CrossCountry Mortgage, LLC
Back in 2003, our founder and CEO, Ron Leonhardt, started CrossCountry Mortgage with one goal: become a nationwide mortgage lender that helps people with clear and fast home loans.
5001-10000 employees
H1B Sponsorship
CrossCountry Mortgage, LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (16)
2023 (9)
2022 (17)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$1.9BKey Investors
Ares Management
2025-11-18Debt Financing· $600M
2025-09-24Debt Financing· $900M
2021-11-23Debt Financing· $400M
Leadership Team
Tom Kraft
Senior Vice President Operations - West
Rob Sampson
Executive Vice President
Recent News
2025-12-18
2025-12-10
2025-11-20
Company data provided by crunchbase