V2Soft · 7 hours ago
Customer Support Technician
Celebration, FL
Full-time
Onsite
Entry Level
1+ years expV2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. The Customer Support Technician will be responsible for providing installation, maintenance, and technical support for workstation hardware, as well as assisting with audio-visual setups and videoconference support.
DevOps
Responsibilities
Concentration and desire to work in desktop support
Configure and deploy Information Technology resources. Includes, but is not limited to, desktop, laptops, printers, mobile devices
Troubleshoot and perform minor repairs to hardware, software, and peripheral equipment, using proven troubleshooting procedures
Assist in coordinating audio-visual setup and videoconference support
Assist with annual inventory scanning and equipment surplus
Install, configure, and update software
Participate in team projects, meetings and assignments
Responsible for reading and following the Department's Procedures and Policies
Responsible for understanding and enforcing the Department's Policies and Procedures
Responsible for documenting solutions to Technology issues
Responsible for traveling to remote sites to resolve IT related issues and/or to deploy resources
Perform other related duties as assigned
Ability to lift up to 50 lbs
Ability to climb a ladder, squat, stoop, push, crawl, and bend in all types of weather
Qualification
Required
High School diploma or equivalent and 1 year of work experience in the installation, maintenance and technical support of workstation hardware
1 year of experience providing customer service and technical support with Microsoft Office 365 and Windows 10 or above operating systems
Technical certifications from workstation training programs such as CompTIA A+ and Net+ may be substituted for 6 months of experience
Associate degree from an accredited college or university with at least 25% of the completed coursework in Information Technology related courses
Minimum of 1 year of experience in the installation, maintenance, and technical support of workstation hardware
Concentration and desire to work in desktop support
Ability to lift up to 50 lbs
Ability to climb a ladder, squat, stoop, push, crawl, and bend in all types of weather
Company
V2Soft
V2Soft stands as a global leader in Information Technology Services and Business Solutions, headquartered in Michigan, USA, since its establishment in March 1998V2Soft is dedicated to pioneering innovative technology solutions, seamlessly integrating AI and Generative AI into their services to empower customers.
1001-5000 employees
H1B Sponsorship
V2Soft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (21)
2023 (8)
2022 (6)
2021 (7)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
KUMAR VISWANATHAN
Client Partner
Keith Powell
Client Partner Manager
Recent News
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