CLA (CliftonLarsonAllen) · 1 day ago
Manager of Data Operations
Naples, FL
Full-time
Onsite
Mid, Senior Level
7+ years expCLA (CliftonLarsonAllen) is a top 10 national professional services firm dedicated to creating opportunities for clients, people, and communities. They are seeking an experienced Manager of Data Operations to oversee the data operations team, ensuring data quality, integrity, and security while optimizing workflows and implementing best practices.
AccountingConsultingOutsourcing
Responsibilities
Partner with business, technology, and product teams to define roadmaps that advance operational enablement, API reliability, and integration maturity across the firm
Lead the establishment and enforcement of standardized operational frameworks, including incident, request, change, and problem management workflows, with ServiceNow as the system of record
Define and govern standards for API security, lifecycle management, documentation, and support readiness
Review functional and technical documentation for new or changing applications to assess operational impact, workflow integration, and supportability
Act as a strategic advisor by identifying opportunities to improve automation, observability, and cross-platform process consistency at the enterprise level
Design, document, and maintain end-to-end operational workflows using ServiceNow, flowcharting, and process modeling tools to ensure consistent execution across teams
Develop and enforce standardized playbooks and runbooks for API operations, including deployment, incident response, escalation, rollback, and recovery procedures
Partner with application development and platform teams to define API contracts, integration patterns, operational acceptance criteria, and handoff requirements
Ensure that API and integration deployments comply with regulatory requirements, security policies, and industry best practices
Establish repeatable methodologies for release readiness, change management, and post-deployment validation, embedding controls and approvals directly into automated workflows
Oversee day-to-day operational support for APIs and integrations, including performance monitoring, incident resolution, and service-level management
Utilize ServiceNow to manage tickets, track operational metrics, and drive root cause analysis through problem management
Collaborate closely with Risk, Information Security, and Information Governance teams to ensure compliant access, auditability, and adherence to standardized processes
Lead and develop the Operations Enablement and API Operational Support team, setting clear expectations around workflow adherence, documentation quality, and service outcomes
Continuously refine playbooks, runbooks, and standardized processes to reduce operational risk, improve mean time to resolution, and scale support capabilities as the platform ecosystem grows
Qualification
Required
7 years of experience required
Bachelor's degree or a combination of relevant experience and training may be considered in lieu of a degree
Proficiency in logical and physical database design using technologies such as Microsoft SQL Server and PostgreSQL
Experience with big data platforms, including Azure Data Lake, Azure Databricks, and Azure Data Factory
Strong understanding of API development, system integrations, and ETL processes, including modern data‑movement and orchestration practices
Advanced fluency in SQL and SSIS for data querying, transformation, and pipeline development
Familiarity with additional programming languages, such as Java, Python, or Microsoft .NET, to support data engineering, automation, and application integration efforts
Benefits
Flexible PTO (designed to offer flexible time away for you!)
Up to 12 weeks paid parental leave
Paid Volunteer Time Off
Mental health coverage
Quarterly Wellness stipend
Fertility benefits
Complete list of benefits here
Health, dental, vision, 401k and much more
Company
CLA (CliftonLarsonAllen)
CLA exists to create opportunities for our clients, our people, and our communities through industry-focused wealth advisory, outsourcing, audit, tax, and consulting services.
5001-10000 employees
H1B Sponsorship
CLA (CliftonLarsonAllen) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (3)
2024 (2)
2023 (2)
2022 (3)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Ray Price
Chief Financial Officer
T
Todd A. Steiner
Outsourcing CFO
Recent News
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