Holiday Inn Club Vacations · 1 day ago
Resort Activities Intern
South Lee, MA
Internship
Onsite
InternHoliday Inn Club Vacations is looking for enthusiastic individuals to join their Resort Activities Intern program, which aims to develop future leaders in the hospitality industry. The internship offers hands-on experience in guest engagement, food and beverage service, and maintaining service standards across various resort amenities.
Travel
No H1B
Responsibilities
Greets all guests and provides outstanding customer service. Executing all resort activities and events. Assisting guests in F&B, Arcade, Pools, Marketplace, Activity Center, Movie Theatre, Fitness Center & all Outdoor Amenities. Consistent cleaning of these areas including but not limited to dusting, vacuuming, mopping, hosing of decks, pick up trash, sanitizing, window washing, scrubbing tiles, empty and re-bag trash bins
Performs food handling, service duties, receiving deliveries, rotating stock, prepping food, setting up/breaking down the line, wash, rinse & sanitize dishes. Assists guests with cash, room and credit card transactions
Assist with food preparation and service in our quick-service café, utilizing convection ovens and pre-prepared food items
Open and prepare all recreational areas, including pools, arcades, and fitness centers, ensuring all equipment is functioning and guest-ready
Enforcement of rules and regulations in all areas, including occupancy levels and full knowledge of 911 emergency procedures. Inspect pool areas daily, including but not limited to, test emergency pool phones, inspect all ladders, handrails, pool deck, floor grates, handicap lifts, first aid kits, life saving devices
Engage with guests in a friendly, helpful, and proactive manner to enhance their overall experience
Perform walkthroughs of amenities throughout the day to ensure a clean, well-maintained, and safe environment
Qualification
Required
High School Diploma or equivalent
Demonstrated experience interacting with children and families
Experience in a theme park, parks and recreation, hospitality or resort environment are desired
Moderate decision-making is required under limited supervision
Excellent customer service skills and cash handling experience. Use of POS system for inputting transactions
Must be able to communicate basic resort information to owners and guests
Ability to be self-directed
Skill in attention to detail
Effectively communicate in English
Flexibility between 7:30AM - 10:15PM - Shifts will vary
2 days off during the week - Weekends a MUST
Preferred
Custodial experience preferred
Prior cash handling experience preferred
Company
Holiday Inn Club Vacations
Holiday Inn Club Vacations is a hospiatlity firm with various hotels and resorts.
Founded in 1982
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
John Staten
CEO
Jamie Kluetz
Vice President, Brand Experience and Design
Recent News
2025-11-03
2025-10-24
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