InfoStride · 1 month ago
Computer Operator - Intermediate
Columbia, SC
Full-time
Hybrid
Entry, Mid Level
2+ years expInfoStride is a confidential company seeking a Computer Operator - Intermediate to support the Medicaid system of South Carolina. The role involves gathering infrastructure data, managing Excel spreadsheets, and providing Tier 1 support for the BMC Footprints ticketing system.
Cloud ManagementCyber SecurityDevOpsDigital MarketingInformation TechnologyMobile AppsQuality AssuranceSoftwareWeb Development
Responsibilities
The computer operation ROLE WILL be responsible for gathering infrastructure data and assisting with updating excel spreadsheets to be shared with MITS billing department
Also manage and support the MITS interactive dashboard and asset management tasks
Assist with documenting the process of each of the tasks
Document, update and verify the steps in collaborating with the Tech Writer
As a Tier1 support team member, serve as backup to footprints administrator
Collaborate with Footprints ticketing administrator to make necessary changes to forms, workspaces and develop FAQs
COMMUNICATE EFFECTIVELY IN BOTH WRITTEN AND SPOKEN COMMUNICATION
WORK COLLABORATIVELY WITH CLEMSON STAFF AND OTHER CONTRACTED STAFF
Qualification
Required
Previous experience in health care related information technology, insurance information technology, Medicaid Management Information Systems (MMIS), Medicaid eligibility, or social services eligibility
Excellent communications skills including effective oral and written communication
Resumes submitted should be limited to two pages (2-4)
Gathering infrastructure data and assisting with updating excel spreadsheets
Manage and support the MITS interactive dashboard and asset management tasks
Assist with documenting the process of each of the tasks
Document, update and verify the steps in collaborating with the Tech Writer
Serve as backup to footprints administrator
Collaborate with Footprints ticketing administrator to make necessary changes to forms, workspaces and develop FAQs
Communicate effectively in both written and spoken communication
Work collaboratively with Clemson staff and other contracted staff
Microsoft Excel
Microsoft Power BI
BMC Footprints Ticketing System
Collaboration
Communication
Bachelor's Degree or High School with 2 years of experience
Preferred
Previous experience with participating in software upgrade
Change and Release Management procedures
Company
InfoStride
InfoStride offers complete solutions from Talent & Workforce, app development & QA automation, digital & cloud for technology companies.
51-200 employees
Funding
Current Stage
Growth StageRecent News
2022-05-19
2022-05-19
2022-05-19
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