Culligan Water Kansas City · 8 hours ago
Customer Support Representative
Olathe, KS 66061
Full-time
Onsite
Entry Level
$21/hr - $27/hr
2+ years expCulligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs.
Delivery ServiceWaterWater Purification
Responsibilities
Extensive problem-solving, order processing, and helping to manage customer accounts
Provide proactive sales support by developing close relationships with customers
Schedule service and delivery orders
Coordinate schedules with the service/operations team
Contact customers for purposes of scheduling additional services or offering maintenance plans
Refer unresolved customer grievances to designated departments for further investigation
Qualification
Required
High school diploma or GED
Minimum of two years of customer service experience required
Strong time management and project management skills
Proficient in Microsoft Office (word, excel, outlook)
Excellent communication skills, both written and verbal
Benefits
Medical insurance
Dental insurance
Vision insurance
401K retirement with company match
Vacation, paid time off
Company-paid training
Employee discounts for Culligan in-home products
Eligibility for annual recognition and training meetings/events
Company
Culligan Water Kansas City
Culligan® Water is the leader in quality water treatment.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Candice Shum
CEO
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