INSPYR Solutions · 7 hours ago
Account Coordinator
INSPYR Solutions is a national expert in delivering flexible technology and talent solutions. The Account Coordinator supports the Alternative Channel Business Development team by providing operational, analytical, and relationship-management support for strategic partners and internal stakeholders, ensuring the successful execution of channel programs and partner onboarding.
Information TechnologyProfessional ServicesStaffing Agency
Responsibilities
Serve as the primary coordination point for assigned alternative channel partners (e.g., retail partnerships, referral networks, home services alliances, technology partners)
Support onboarding processes including documentation collection, contract routing, compliance checks, and operational setup
Provide timely partner updates, assist with inquiries, and ensure SLA adherence and a white-glove experience
Maintain and update partnership calendars, meeting cadences, project trackers, and communication logs
Assist with planning and executing partner engagement activities, business reviews, and status meetings
Coordinate cross-functional input for deliverables involving Sales, Marketing, Legal, Supply Chain, Operations, and Data Analytics
Pull and analyze partner performance metrics (conversion rates, sales volume, channel performance, customer acquisition costs, etc.)
Prepare weekly/monthly dashboards, scorecards, or internal partner health summaries
Identify trends, gaps, and opportunities based on partner performance and market insights
Maintain documentation repositories, SOPs, and partnership playbooks
Ensure accuracy and consistency of partner records, contracts, and compliance artifacts
Support process improvement initiatives that streamline channel operations and enhance partner experience
Draft internal and external communications, meeting agendas, recaps, and follow-up action items
Facilitate issue resolution by coordinating escalation paths between partners and internal teams
Provide high-touch customer service, ensuring proactive communication and accountability
Qualification
Required
2–4 years of experience in account coordination, channel operations, business development support, or partner management, preferably in energy, technology, telecom, or B2B services
Must have experience in digital marketing, .com/e-commerce platforms, and marketing communications
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
Excellent written and verbal communication skills
Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word) and collaboration tools (Teams, SharePoint, etc.)
Ability to analyze data and create clear, concise reports or dashboards
High level of professionalism, reliability, and attention to detail
Preferred
Experience supporting partnership programs, indirect sales channels, or alternative business development models
Prior experience within a Fortune 100, highly regulated, or energy-sector organization
Familiarity with CRM systems (Salesforce preferred)
Knowledge of compliance-driven environments (contract terms, documentation governance, etc.)
Benefits
Comprehensive medical benefits
Competitive pay, 401(k)
Retirement plan
…and much more!
Company
INSPYR Solutions
INSPYR Solutions is a information technology staffing service providers.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-09-12
Company data provided by crunchbase