PCG · 9 hours ago
Regional Claims Liaison
Lenexa, KS, USA
Full-time
Onsite
Senior Level
$56K/yr - $75K/yr
5+ years expPerformance Contracting Group is a national employee-owned specialty contractor that offers quality services and products to the commercial, industrial, and non-residential construction markets. The Regional Claims Liaison will manage the internal claims process for Auto and General Liability Claims, ensuring timely and cost-effective resolutions while collaborating with various departments and vendors.
Enterprise Resource Planning (ERP)Information TechnologySoftware
Responsibilities
Aggressively manage all aspects of assigned claims from first report through claim closure
Frequent communication with our branch operations and vendor partners to direct the investigation, resolution strategy, litigation management, reserving, etc
Build strong relationships with our branch operations
Continually review, assess and expand our vendor partner relationships to achieve best-in-class results
Willingness to cross train in other lines of coverage and multi-state jurisdictions
Maintain a paperless claim file in the department online system (Origami Risk Management Information System) with well documented claim notes
Provide in-person and virtual training on best practices to our branch and field operations
Clear and concise communication both verbal and written is necessary
Provide excellent customer service
Qualification
Required
Minimum of 5 years of insurance experience in a fast-paced environment
Multi-line commercial claims experience
Understanding of civil litigation process
Willingness to adapt and learn
Multitasking ability
Excellent communication skills
Proactive disposition
Customer Services skills
Proficiency with Microsoft Office applications
Preferred
Construction knowledge preferred
Local to the KC metro area
Benefits
Competitive pay
Incentive bonus plan
Employee stock ownership plan (ESOP)
401(k) retirement savings plan with match
Medical, prescription drug, dental, and vision insurance plans with flexible spending account option
Life insurance, AD&D, and disability benefits
Employee assistance program (EAP)
Flexible paid time off policy and paid holidays
Company
PCG
OVERVIEW— PCG is the world's largest implementer of business predictability through consistent and award-winning business and digital transformation.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Sylvain Thauvette
Founding Partner - CFO
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