Support Technician jobs in United States
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Infojini Inc · 18 hours ago

Support Technician

Infojini Inc is seeking a Support Technician III who will have an excellent understanding of computers and a willingness to learn and apply new technology. The role involves installation, repair, and preventative maintenance of personal computers, troubleshooting hardware and software failures, and providing technical support and training.

Information Technology
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H1B Sponsor Likelynote
Hiring Manager
Simran Kaur
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Responsibilities

6 Experience providing “white-glove” executive level support
8+ Experience providing end-user support
8+ Experience in supporting personal computer hardware and routine software installation
8 Experience troubleshooting IT hardware and peripherals in an enterprise environment
8 Experience support Microsoft Productivity tools such as Office 365 and MS Teams
8 Experience support video tele-conferencing solutions such as Cisco Webex

Qualification

Technical supportTroubleshooting hardwareMicrosoft Office 365ServiceNowMentoring

Required

6 Experience providing 'white-glove' executive level support
8+ Experience providing end-user support
8+ Experience in supporting personal computer hardware and routine software installation
8 Experience troubleshooting IT hardware and peripherals in an enterprise environment
8 Experience support Microsoft Productivity tools such as Office 365 and MS Teams
8 Experience support video tele-conferencing solutions such as Cisco Webex
Knowledge and experience administering and designing benefits programs and claims processing
7 Experience creating technical knowledge articles
5 Experience utilizing ServiceNow in a support environment
5 Working in a multi-vendor environment for support operations

Company

Infojini Inc

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Infojini Inc. delivers innovative IT Services and Solutions to empower startups, Fortune 500 companies, and global enterprises.

H1B Sponsorship

Infojini Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (12)
2023 (11)
2022 (5)
2021 (10)
2020 (21)

Funding

Current Stage
Late Stage

Recent News

Baltimore Business Journal
Company data provided by crunchbase