Infojini Inc · 8 hours ago
Support Technician
Infojini Inc is seeking a Support Technician III who will have an excellent understanding of computers and a willingness to learn and apply new technology. The role involves installation, repair, and preventative maintenance of personal computers, troubleshooting hardware and software failures, and providing technical support and training.
Responsibilities
6 Experience providing “white-glove” executive level support
8+ Experience providing end-user support
8+ Experience in supporting personal computer hardware and routine software installation
8 Experience troubleshooting IT hardware and peripherals in an enterprise environment
8 Experience support Microsoft Productivity tools such as Office 365 and MS Teams
8 Experience support video tele-conferencing solutions such as Cisco Webex
Qualification
Required
6 Experience providing 'white-glove' executive level support
8+ Experience providing end-user support
8+ Experience in supporting personal computer hardware and routine software installation
8 Experience troubleshooting IT hardware and peripherals in an enterprise environment
8 Experience support Microsoft Productivity tools such as Office 365 and MS Teams
8 Experience support video tele-conferencing solutions such as Cisco Webex
Knowledge and experience administering and designing benefits programs and claims processing
7 Experience creating technical knowledge articles
5 Experience utilizing ServiceNow in a support environment
5 Working in a multi-vendor environment for support operations
Company
Infojini Inc
Infojini Inc. delivers innovative IT Services and Solutions to empower startups, Fortune 500 companies, and global enterprises.
H1B Sponsorship
Infojini Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (12)
2023 (11)
2022 (5)
2021 (10)
2020 (21)
Funding
Current Stage
Late StageRecent News
Baltimore Business Journal
2023-11-04
Company data provided by crunchbase