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Nelnet · 13 hours ago

Analytics Tooling Engineer - NDS

Lincoln, NE

Full-time

Onsite

Mid Level

$90K/yr - $120K/yr

Nelnet is a diversified and innovative company committed to enriching lives through the power of service. The Analytics Tooling Engineer is responsible for implementing, maintaining, and optimizing the technical tools and environments used by the NDS Analytics, Insights, & Metrics teams, ensuring reliable access to data and analytics resources.

Financial ServicesInformation TechnologyPayments

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Configure, administer, and support analytics platforms including Snowflake, SQL Server, Netezza, Power BI, GitLab, and related Analytics tools

Troubleshoot and resolve platform issues, outages, and performance problems

Build, maintain, and monitor automated jobs, data refreshes, CI/CD pipelines, and workflow orchestration tools

Implement error handling, alerting, and system monitoring to support reliability

Contribute to continuous improvement of operational processes and platform stability

Implement access models, workspace structures, permission updates, and security configurations aligned to enterprise standards

Support compliance reviews, audit requests, and governance controls

Follow data governance and InfoSec guidelines in all tool configurations

Assist with configuration and support of AI-related analytics tools, environments, and safe-use patterns

Help with the identification, assessment, and integration of new tools and technologies into the analytics ecosystem under guidance from architecture or leadership

Support prototype development and testing efforts

Create and maintain system documentation, setup guides, runbooks, and knowledge base articles

Provide technical support to analysts and developers for platform issues and usage questions

Contribute to internal training and utilization of tools and best practices

Work with vendors to resolve technical issues, support updates, and validate changes

Collaborate with Data Engineering, Infrastructure, Enterprise Architecture, and Governance teams to ensure alignment and smooth operations

Communicate technical impacts, status updates, and operational risks as needed

Qualification

SQLSnowflakePower BIAutomation toolsPythonTechnical troubleshootingAttention to detailCollaboration

Required

Bachelor's degree in Computer Science, Information Systems, Data Science, Engineering, or related field; or proven professional experience with analytics platforms and tooling

Strong SQL skills and experience supporting and administering Snowflake environments

Experience administering or supporting Power BI environments (eg. Data Gateways, API Integration, etc.)

Experience troubleshooting performance issues, platform errors, and system failures