Customer Service Representative jobs in United States
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AmeriVet Veterinary Partners · 11 hours ago

Customer Service Representative

AmeriVet Veterinary Partners is committed to providing excellent and compassionate medical care for pets. They are seeking a Client Service Representative to assist pet owners by answering phones, scheduling appointments, and ensuring accurate communication with clients and outside pharmacies.

Financial ServicesHealth Care

Responsibilities

Answering phones
Taking messages
Scheduling Appointments
Answering E-mails and Communicating with clients via PetDesk
Checking-In Clients and Patients; ensuring their file information is accurate
Collecting and Processing Payments, cash handling
Maintaining a clean lobby
Accounting; Closing/Opening procedures
Assisting in animal handling of pets up to 50lbs
Accurate communication with Outside Pharmacies, other Veterinary Clinics and clients

Qualification

Customer Service ExperienceCommunication SkillsMultitaskingOrganizational SkillsCompassion for AnimalsVeterinary Field ExperienceSpanish Language SkillsTeam Player

Required

Must enjoy assisting pet owners and must LOVE animals!
1-2 years in a Customer Service/Customer Facing role
Excellent communication, multitasking and organizational skills
Compassion for our patients and their owners
Team Player willing to learn
High school diploma or GED
Standing and walking up to 25% of the time
Computer work
High stress environment

Preferred

Spanish language skills are a plus but not required
1+ year in the Veterinary Field (preferred)

Benefits

Flexible scheduling available
Employee Pet Discount
Educational opportunities
Closed most major holidays
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
Generous paid time off and holidays, because your personal time matters.

Company

AmeriVet Veterinary Partners

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AmeriVet Veterinary Partners is a group of veterinary practices who have joined forces with a focus on growth and profitability.

Funding

Current Stage
Late Stage
Total Funding
unknown
2022-03-07Acquired
2019-06-16Private Equity

Leadership Team

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Orin Litman
Board Member
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Company data provided by crunchbase