Hydrogen Group · 13 hours ago
Human-Centered Design (HCD) - IT Software Developer Analyst II
Hydrogen Group is seeking a Human-Centered Design (HCD) Experience Architect who blends strategic thinking with hands-on execution. This role focuses on shaping digital experiences through user research, testing, and design activities while collaborating with business stakeholders and software development teams.
Responsibilities
Conduct ongoing user research to inform experience priorities and product direction
Develop and evolve personas, journey maps, and experience frameworks
Support experience roadmaps by connecting user insights, business value, and delivery realities
Partner with stakeholders to align on vision, goals, and success criteria
Plan and facilitate usability testing, design reviews, and feedback sessions
Conduct qualitative and quantitative research and synthesise insights into clear, actionable recommendations
Identify experience challenges, uncover root causes, and propose practical solutions
Support discovery and research efforts for both near-term delivery and long-term planning
Translate insights into usable artifacts and guidance for delivery teams
Work closely with business partners to understand needs, constraints, and success metrics
Collaborate with software engineers to ensure experience intent is preserved through implementation
Act as a connector between business, design, and development teams
Present findings and recommendations clearly, honestly, and in an actionable way
Explore and pilot new tools and workflows, including AI-enabled research or design support
Stay informed on how AI may shape future user experiences while applying sound human judgment
Qualification
Required
Bachelor's degree in UX, Design, Human-Computer Interaction, Digital Strategy, Business, or a related field - or equivalent professional experience
3+ years of experience in UX, digital strategy, product design, or human-centered research roles
Strong foundation in Human-Centered Design principles, research methods, and synthesis techniques
Experience supporting both strategic initiatives and hands-on delivery work
Comfortable working in cross-functional, delivery-focused teams
Proficiency in Figma for collaborative design and reviews
Familiarity with Jira or similar agile project management tools
Working knowledge of AI-powered tools used in design, research, or synthesis, with a willingness to experiment and learn
Curious, thoughtful, and user-focused
Pragmatic-knows when to explore and when to move forward
Highly collaborative with both business and technical partners
Comfortable working independently within a defined problem space
Company
Hydrogen Group
Hydrogen Group provides recruitment services for mid to senior level professional staff.
H1B Sponsorship
Hydrogen Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-10-06IPO
Recent News
2026-01-13
Renewable Energy World
2023-01-20
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