Customer Service Representative jobs in United States
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Ultimate Staffing · 4 hours ago

Customer Service Representative

Ultimate Staffing is seeking a detail-oriented and customer-focused Customer Service Representative to join their team on a contract basis. In this role, you'll provide top-tier support to both internal and external customers via phone, email, and chat while ensuring compliance with established policies and meeting key performance goals.

EmploymentHuman ResourcesManufacturingStaffing Agency
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Comp. & Benefits
Hiring Manager
Mary Beth Swofford
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Responsibilities

Deliver exceptional customer service across multiple channels
Process, resolve, and document customer transactions efficiently
Research and analyze customer inquiries to provide accurate solutions
Adhere to internal policies and procedures
Meet individual and team KPIs

Qualification

Customer service experienceMicrosoft OfficeCRM systemsAutomotive backgroundCommunication skillsProblem-solving skillsTime management

Required

1-2 years of customer service experience (inbound call experience a plus)
Strong communication and problem-solving skills
Tech-savvy with Microsoft Office and CRM systems
Self-motivated with excellent time management

Preferred

Background in automotive dealerships or vehicle service contracts preferred

Company

Ultimate Staffing

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Ultimate Staffing specializes in clerical, administrative, customer service, and manufacturing and production positions.

Funding

Current Stage
Late Stage

Leadership Team

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Lisa Marez
Partnership Director
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Company data provided by crunchbase