SPS · 9 hours ago
Campus Delivery Courier
Durham, North Carolina, United States
Full-time
Onsite
New Grad, Entry LevelSPS North America is an award-winning employer offering outsourcing solutions that leverage Intelligent Automation. They are seeking a Campus Delivery Courier to provide exceptional customer service, manage mail/package transactions, and perform delivery duties on campus while maintaining professionalism and attention to detail.
ConsultingDocument ManagementHuman ResourcesOutsourcing
Responsibilities
Provides 5-star customer service to all employees (in all forms of communication)
Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package
Manages outgoing mail/package transactions
Performs duties associated with shipping and receiving materials
Notifies employees upon receipt of inbound deliveries
Distributes mail/packages to company personnel
Acts as point of contact for company personnel on mail/package inquiries
Will perform light maintenance and cleaning duties as assigned
Proactively seeks out additional work during downtime
Builds professional relationships with customers and other teams
Maintains professionalism and composure when interacting with all employees
Trains back-up and provides guidance on policies and procedures
Determines what additional support is needed when handling sensitive inquiries
Provides exceptional customer service to clients
Operate a vehicle whose gross vehicle weight exceeds 10,001 lbs (i.e. Cube Truck, 24 - 26 ft Straight Truck)
Perform all scheduled and unscheduled pickups and deliveries on campus utilizing company vehicle
Pick-up and deliver parcels, packages and other items to customers within established timeframes and service standards
Lift large bundles of packages and shipments
Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
Demonstrate flexibility in satisfying customer demands in a high volume, production environment
Participate in cross-training and perform other duties as assigned
Maintain all logs and reporting documentation; strong attention to detail
Consistently adhere to business procedure guidelines
Adhere to all applicable safety policies, DOT and traffic regulations
Qualification
Required
Provides 5-star customer service to all employees (in all forms of communication)
Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package
Manages outgoing mail/package transactions
Performs duties associated with shipping and receiving materials
Notifies employees upon receipt of inbound deliveries
Distributes mail/packages to company personnel
Acts as point of contact for company personnel on mail/package inquiries
Will perform light maintenance and cleaning duties as assigned
Proactively seeks out additional work during downtime
Builds professional relationships with customers and other teams
Maintains professionalism and composure when interacting with all employees
Trains back-up and provides guidance on policies and procedures
Determines what additional support is needed when handling sensitive inquiries
Provides exceptional customer service to clients
Operate a vehicle whose gross vehicle weight exceeds 10,001 lbs (i.e. Cube Truck, 24 - 26 ft Straight Truck)
Perform all scheduled and unscheduled pickups and deliveries on campus utilizing company vehicle
Pick-up and deliver parcels, packages and other items to customers within established timeframes and service standards
Lift large bundles of packages and shipments
Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
Demonstrate flexibility in satisfying customer demands in a high volume, production environment
Participate in cross-training and perform other duties as assigned
Maintain all logs and reporting documentation; strong attention to detail
Consistently adhere to business procedure guidelines
Adhere to all applicable safety policies, DOT and traffic regulations
Benefits
Medical
Dental
Vision
HCFSA
DCFSA
HSA
Commuter Transit and Parking
Supplemental Life Insurance
Accident Insurance
Critical Illness
Hospital Indemnity
Legal Program
Identify Theft Protection
Pet Discounts
Pet Insurance
Group Home and Auto Insurance
EAP
Short Term Disability
Life Insurance
Education Discounts
401k w/ matching
Entertainment Discounts
Paid Time Off
Company
SPS
SPS provides an end-to-end portfolio of document and business process services, processes, data, and technology services.
Founded in 1980
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Dan Moscatiello
Chief Executive Officer
Ralf Schulz
Chief Financial Officer
Recent News
2025-09-12
Company data provided by crunchbase