Propac Agency · 8 hours ago
Client Service Account Executive
Plano, TX
Full-time
Onsite
Entry, Mid Level
2+ years expPropac Agency is a fast-paced, full-service marketing agency that partners with various brands to engage shoppers in the retail space. The Account Executive will manage client relationships, oversee budgets and timelines, and ensure effective communication and deliverables for assigned accounts.
AdvertisingCRM
Responsibilities
Day-to-day client contact and account management
Takes complete ownership for relationship between Propac and assigned accounts, with support from Account Supervisor/Account Director and senior leadership
Accountable for overseeing the budget/creative PO for each assigned account as well as management of agency margins/profitability
Owns the communication process with client; leads client meetings and presentations, ultimately responsible for all meeting recaps and providing timelines to clients on each project
Responsible for developing and creating all presentations and ensuring that they deliver against client mandated objectives
Responsible for overseeing timelines and execution of deliverables for assigned clients, working with creative and activation departments to get projects through the ProPac system efficiently
Supports Account Supervisor/Account Director and senior leadership on all initiatives that relate to keeping our agency in good standing with each client
Ultimately responsible for writing and/or reviewing all internally generated briefs to ensure they clearly communicate the objectives and communication priorities of each initiative
Maintain and continue to develop the relationship with assigned clients by working closely with your client contacts to become an expert on their business, their strategy, their personality and their expectations
Manage account relationships from an annual perspective. Work with Account Supervisor/Account Director to determine ways to develop new strategies, improve processes, identify opportunities, as well as grow existing account and new business revenues
Qualification
Required
2 to 4 years' relevant experience in client service or agency background
Ability to think creatively, participate in, and lead ideation sessions with clients and internal staff
Highly motivated, solution oriented leader with ability to problem solve and manage multiple deliverables and clients simultaneously
Proactive thinker with ability to understand individual client needs and personalities and manage those needs/personalities with insightful recommendations that drive business and build agency client rapport
Outstanding written and oral communication skills including strong working knowledge of PowerPoint and Excel
Demonstrate leadership within the organization; working effectively with peers and fellow colleagues, treating others with respect, lead by example with the ability to train, mentor and manage junior associates, and seeking to embody the culture of the ProPac organization
Ability and willingness to travel occasionally or as client needs require
Preferred
digital marketing and/or social media agency experience
Experience in retail or CPG industries
Partner marketing experience uniting brands in co-promotions
Benefits
Multiple Health insurance plans to choose from
Dental & orthodontia insurance
Vision insurance
401K
Flexible spending account
Health savings account with annual employer contribution
Free Life/ADD insurance, LTD, & EAP program
Generous Paid time off
Parental leave
Referral program
Summer hybrid schedule
Company
Propac Agency
Propac Agency is a marketing and advertising company providing promotional, digital, and shopper marketing services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase