Randstad · 1 day ago
Dental Claims Associate (Retention & Recovery Specialist)
United States
Contract
Remote
Mid, Senior Level
$20/hr - $23/hr
6+ years expRandstad is seeking two Dental Claims Associates to join their Commercial Checks team. The role involves solving complex claim situations, ensuring accurate payments, and collaborating with various departments to resolve payment issues.
Information TechnologyService IndustrySocial Network
Hiring Manager
Tami Schabel
Responsibilities
Research and resolve undeliverable checks, void/reissue requests, and Zelis refunds
Process advanced claim and check adjustments, ensuring every penny is accounted for within our corporate goals
Partner with Sales, Finance, and Client Services to resolve outstanding payment and retention issues
Manage the check status follow-up queue and monitor retention amounts for quarterly reporting
Document workflows and track outstanding items using Windward and Microsoft Excel to ensure no inquiry falls through the cracks
Qualification
Required
An Associate's degree OR 6+ years of experience in a financial/professional environment
Ability to quickly learn Windward (Claim Processing) and switch seamlessly between multiple systems and Microsoft Office (Word, Excel, Outlook)
Strong strategic decision-making skills and the ability to investigate claim trends to proactively solve broader issues
Professional written and verbal skills for interacting with internal leadership and business partners
Comfort working in a remote setting with a target start date of ASAP
Preferred
Previous experience in claim processing or payment retention
Prior experience in the dental industry
Experience with Zelis refunds or APU retention
Benefits
Computer equipment will be provided.
Company
Randstad
Randstad is the world’s largest talent company and a partner of choice to clients.
10001+ employees
H1B Sponsorship
Randstad has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (754)
2022 (776)
2021 (1143)
2020 (1749)
Funding
Current Stage
Late StageLeadership Team
Richard Jager
Chief Executive Officer at Randstad Group DACH
Sander van 't Noordende
CEO
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