Goodwill Industries of Southeastern Louisiana · 13 hours ago
Career Navigator (Read Blvd)
New Orleans, LA
Full-time
Onsite
Entry Level
1+ years expGoodwill Industries of Southeastern Louisiana is seeking a Career Navigator to assist participants in developing personalized career plans that promote self-sufficiency. The role involves providing mentorship, assessing employability, and collaborating with external agencies to support participants in achieving their career goals.
EducationEmploymentFacilities Support ServicesNon Profit
Responsibilities
Assist participants by developing and implementing individualized career plans that encourage self-sufficiency and personal growth
Conduct assessments to determine immediate and long-term needs, employability, and barriers or assets affecting the participants’ success
Explain to participants their rights, responsibilities, required actions, and other available services based on their ability to be successful
Collect and evaluate participant information to determine eligibility for internal and external program services
Ensure that all necessary documentation is accurately collected and reviewed to support participant requests for assistance
Review and verify all documentation submitted to support requests for assistance according to program guidelines
Maintain case documentation by documenting every case management session with case notes and recording all supportive services provided
Update participant records (both physical and electronic), and include any relevant information needed to help participants meet grant requirements
Collaborate with participants to create an Individualized Career Plan (ICP), identify goals and assess their needs
Set clear goals and outline actionable steps for participants and suggest relevant development activities that align with their career aspirations
Regularly review and adjust career plans to align with evolving participant needs and goals
Conduct essential case management tasks, including assisting participants with job searches, providing referrals to outside agencies, preparing success stories, and attending relevant meetings or training sessions
Travel as needed to support participants with specific case management needs or site visits
Pull and generate reports related to participant progress, case management activities, and program outcomes. Ensure timely and accurate reporting of data to maintain compliance with Grant Requirements
Consistently monitor participant progress through regular check-ins, phone calls, site visits, and case management appointments offering feedback and guidance to help them strengthen specific skills or knowledge areas
Act as a liaison between participants and program partners, ensuring participants have access to supportive services and resources
Work with court system(s) and local, state, federal, and social services agencies to coordinate program services and ensure compliance with service mandates
Stay up to date with relevant job-related rules, statutes, and laws by reading professional literature, attending workshops, and participating in meetings and seminars
Continuously enhance career navigation skills and knowledge to improve service delivery to participants
Keep the Workforce Manager informed of any unusual or crisis situations that arise, providing guidance and ensuring proper handling of such events
Qualification
Required
Minimum of BA or BS degree is required or one -year experience in criminal justice, social work, employment counseling, placement, human services, or public administration
Excellent oral and written communication skills
Must be proficient in operating a computer and have experience with Microsoft Office (Word, Excel, PowerPoint, Outlook), and other social media applications
Must provide own transportation
Must be able to clear OMV check
Must possess valid operator's license and maintain current vehicle registration, liability insurance and vehicle inspection
Must be ambulatory
Ability to assess cases accurately and utilize appropriate community resources to provide effective services to participants
Strong initiative and independent judgment to work within established procedural guidelines
Excellent organizational skills with the ability to set priorities, manage time efficiently, and complete projects independently to meet critical deadlines
Detail-oriented, with a focus on maintaining accurate records and files related to work performed
Must contribute effectively to the accomplishment of team or program goals, objectives and activities
Strong communication skills, including verbal, written, phone, and email correspondence
Excellent public relations skills and the ability to work effectively with employees, participants, and the public
Ability to establish and maintain positive working relationships with colleagues and participants
Ability to read, write, and communicate clearly in English
Flexibility to work occasional long hours, including weekends, to meet program needs
Ability to function effectively in a fast-paced work environment, even under high-stress conditions
Maintain strict confidentiality of all participants and program-related information
Company
Goodwill Industries of Southeastern Louisiana
Goodwill Industries of Southeastern Louisiana is a charitable organization.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$4MKey Investors
U.S. Department of Labor
2024-07-02Grant· $4M
Leadership Team
Jodee Daroca
President and CEO
Adrienne Moore, CPA, CGMA
Chief Financial Officer and Vice President of Finance
Recent News
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