Crescent Solutions · 22 hours ago
EDI Associate Manager
Irvine, CA
Full-time
Hybrid
Mid Level
$100K/yr - $118K/yr
3+ years expCrescent Solutions is seeking an EDI Associate Manager to oversee EDI technical standards and improve B2B communications. The role involves managing EDI system configuration, ensuring compliance with standards, and leading projects to enhance business processes.
CRMHuman ResourcesInformation TechnologyStaffing Agency
No H1B
Hiring Manager
Michael French
Responsibilities
Direct the work of the internal and third-party EDI support team members in day-to-day operations, ensuring high-quality functional and technical support and customer service of the ecosystem of ERP and ERP-related applications and technologies
Monitor system performance, identify issues, and implement solutions with EDI vendors to support and troubleshoot complex technical issues and maintain system integrity
Serve as primary point of contact for the support of EDI and its ecosystem, providing hands-on management and resolution of incidents, as well as enhancements, upgrades and migrations
Collaborate with Operations, Finance, Sales and their sub-functions to understand their EDI needs, translating them into system requirements, and leading successful implementations of business-aligned solutions
Provide training and support to end-users, enhancing their understanding and efficient use of the EDI and the ecosystem of related enterprise applications and technologies
Stay updated with the latest EDI trends and technologies to suggest improvements and enhancements
Oversee data validation processes for all EDI transactions to ensure that all transmitted data is complete, accurate, and conforms to required standards
Lead troubleshooting and resolution efforts if data discrepancies or errors are identified to prevent any disruption in business operations
Ensures EDI systems are properly integrated with the ERP
Manage organizational change related to EDI system enhancements, upgrades, and process changes using professional change management techniques and industry best practices
Foster a positive and adaptive culture and mindset during system changes
Provide training and support to end-users, enhancing their understanding and efficient use of the ERP
Analyze existing business processes and system inefficiencies
Recommend and execute improvements to process configurations and workflows
Serve as a liaison between departments/divisions to gather and understand business requirements while confirming the alignment of solutions to business strategies
Develop and execute test plans to validate system changes in pre-Production environments
Lead, oversee, and support system conversions, upgrades, and enhancements
Take the lead and actively participate in multiple concurrent improvement and enhancement projects related to BC and its ecosystem of applications and solutions
Lead the construction and own the maintenance and updates to project and support documentation, including project plans, SOPs, charters, business requirements, workflow/swim lane diagrams, scope matrices, use cases, sequence diagrams, future state proposals, and User Acceptance Testing (UAT) plans, where needed
Manage project scope, adjust schedules as needed, prioritize daily tasks, and ensure on-time delivery of project milestones
Maintain clear communication across departments with all levels of stakeholder from clerical to executive management
Set individual goals for improving and expanding on everyday job functions, as well as on the greater social and environmental aspects of your work
Adhere to Orgain’s environmental policies, including our environmental purchasing and recycling policies
Be an active member in enhancing Orgain’s social and environmental impact. Help us continue to evolve our commitment to the planet and the people we serve
Comply with all company policies and procedures
Qualification
Required
3-5 years experience working in ERP and EDI support operations. Ideally, MS Dynamics Business Central
3-5 years experience in EDI with a strong functional knowledge of EDI Setup, Mapping, and testing coordination
3-5 years experience in IT Project management and coordination of third-party partners, such as Customers, Vendors, and EDI/ERP Support Partners
Ability to analyze complex issues and work with and manage internal/external teams in resolving these complex issues
Excellent oral and written communication skills
Strong collaboration skills, ability to drive and influence complex decision-making with various stakeholder groups and build consensus
Strong organizational skills, detail orientation, and commitment
Self-directed with a demonstrated sense of accountability
Ability to adapt to the changing needs of a dynamic growth-oriented business
Preferred
Experience and familiarity with Change Management principles preferred
Company
Crescent Solutions
Crescent Solutions is a staffing and recruiting company offering IT professionals and services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Brian Fischbein
CEO and Co-Founder
Wayne Karro
Independent Consultant - CFO
Company data provided by crunchbase