Aon · 10 hours ago
Customer Service Specialist I
United States
Full-time
Remote
Entry Level
$38K/yr - $40K/yr
1+ years expAon is a leading company in the insurance sector, seeking a Customer Service Specialist I to join their team. The role involves answering client inquiries, assisting with insurance coverage questions, and initiating claims while providing superior customer service.
ConsultingProfessional ServicesRisk Management
Responsibilities
Answer incoming calls in a professional manner while meeting performance standards, which include average availability, talk time and call volume
Our clients have questions! Be a resource to clients by extending superior service while providing them with information on their insurance coverage and assisting with additional inquiries
Initiate claims and offer subsequent status information
Flex your writing skills by drafting written responses to customer inquiries
We offer multiple shifts to provide coverage for our national clients and will work with you to find a suitable shift for you!
Qualification
Required
Minimum of 1 year of customer service experience or call center experience
Ability to prioritize work flow and handle multiple claims simultaneously
Strong interpersonal skills and the ability to relate to clients
Strong attention to detail and organization skills
High School Diploma or GED required
Preferred
Ability to navigate Microsoft Office Suite
Experience working in a call center environment
Benefits
A 401(k) savings plan with employer contributions
An employee stock purchase plan
Consideration for long-term incentive awards at Aon’s discretion
Medical, dental and vision insurance
Various types of leaves of absence
Paid time off, including 12 paid holidays throughout the calendar year
15 days of paid vacation per year
Paid sick leave as provided under state and local paid sick leave laws
Short-term disability and optional long-term disability
Health savings account
Health care and dependent care reimbursement accounts
Employee and dependent life insurance and supplemental life and AD&D insurance
Optional personal insurance policies
Adoption assistance
Tuition assistance
Commuter benefits
An employee assistance program that includes free counseling sessions
Company
Aon
Aon is a global provider of risk management, insurance and reinsurance brokerage, human resources solutions, and outsourcing services.
10001+ employees
H1B Sponsorship
Aon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (19)
2023 (13)
2022 (1)
2021 (21)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
$1.94BKey Investors
Citibank NABerkshire Hathaway
2023-10-24Post Ipo Debt· $1B
2021-05-17Post Ipo Equity· $942.6M
1987-01-01IPO
Leadership Team
Alejandro Galizia
CEO Latin America, AON
Andy Marcell
Global CEO, Risk Capital & Reinsurance Solutions
Recent News
2026-01-22
Life Insurance International
2026-01-17
Computer Weekly
2026-01-16
Company data provided by crunchbase