USAble Life · 11 hours ago
Business Systems Analyst I or II -- Remote
United States
Full-time
Remote
Entry, Mid Level
$52K/yr - $119K/yr
1+ years expUSAble Life is a company dedicated to making a meaningful difference in the lives of customers and employees. They are seeking a Business Systems Analyst I or II to perform systems analysis and provide support for company applications, acting as a liaison between business staff, IT teams, and vendors to evaluate needs and drive solutions.
Health CareSecurity
Responsibilities
Tracks support issues, performs root cause analysis, implements solutions, and supports group initiatives
Gathers, analyzes, documents, and validates the needs of business stakeholders
Provides functional requirement documents including inputs, processing steps and outputs to meet users' needs to assist developers in successfully translating and achieving project goals
Creates training documents and maintains project files and updates
Facilitates training on new systems and/or process implementations
Assists with the analysis of workable solutions to application, web, and systems problems
Under guidance or direction from more senior level roles, works on small to large scale projects that have system-wide impact
Cross-trains and serves as a mentor to lower-level associates
Works with vendors to resolve issues, deliver system enhancements and support the application
Performs other related duties and responsibilities as assigned
Follows an established requirements gathering process to identify requirements
Conducts thorough research and analysis to validate business needs, objectives and opportunities
Communicates requirements to the development teams through the use of specifications, statements of work, project plans, or other forms of documentation
Works closely with internal business staff, IT developers/architects/technical experts and system vendors to translate business requirements into IT-based solutions
Coordinates development work with system vendor and/or IT developers/architects/technical experts to ensure appropriate system configuration
Performs testing to ensure optimal system configuration and performance. Coordinates with developers, quality assurance teams, and users to test processes and ensure functionality and user acceptance
Provides support and guidance to end-users on company application functionality and capabilities
Performs root cause analysis of issues, identifies and recommends workable solutions to application and systems problems
Works with system vendors and/or IT technical team as needed to escalate and resolve complex issues, deliver system enhancements and support the application
Coordinates project activities including requirements gathering, configurations, testing, training and go live support. Maintains project files and provides status updates
Develops user documentation and training materials and may facilitate training on company applications and systems
Performs other related duties and responsibilities as assigned
Qualification
Required
Ability to develop skills in multiple technical environments and grasp business processes, methodologies and standards
Understanding of application design and system configuration
Understanding of project management methodologies
Basic understanding of SQL for extracting and analyzing data and troubleshooting issues
Strong problem solving and analytical skills
Strong written and verbal communication skills, as well as meeting facilitation skills
Ability to develop skills in multiple technical environments and grasp business processes
Ability to build and maintain effective working relationships at all levels
Ability to work in a team environment
Strong knowledge of all business system analysis tools, processes, methodologies and standards for business requirements information gathering, analysis and documentation
Understanding of application design and system configuration
Understanding of project management methodologies
Basic understanding of SQL for extracting and analyzing data and troubleshooting issues
Advanced problem-solving and analytical skills
Strong written and verbal communication skills, as well as meeting facilitation skills
Ability to effectively convey complex and detailed technical information
Excellent organizational skills and ability to work independently
Ability to develop skills in multiple technical environments and grasp business processes
Ability to build relationships and collaborate with internal partners and vendors
Bachelor's Degree – related experience can substitute
1 year of related experience in programming, systems analysis, or business analysis
Or, equivalent military experience
Bachelor's Degree – related experience can substitute
2 years of related experience in business analysis or system analysis
Or, equivalent military experience
Preferred
LOMA courses
Master's Degree
Experience with process mapping/process documentation
Proven analytical and problem-solving experience
Understanding of system configuration and company applications and systems
Programming or SQL Experience
Master's Degree
Experience with process mapping/process documentation
System configuration experience with company applications and systems
Programming or SQL Experience
Benefits
Outstanding and affordable benefits package
PTO provided at date of hire
11 paid holidays
401(k) with up to 6% match; fully vested from day 1
Remote opportunities with company-provided equipment
Career advancement opportunities
Tuition Reimbursement
Employee Assistance Program
Inclusion Council and Employee Resource Groups
Recharge Days and Volunteer Time Off
Company
USAble Life
USAble Life provides comprehensive and benefits for employees.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Richard Macy
President & CEO
Recent News
Arkansas Business — Business News, Real Estate, Law, Construction
2025-06-24
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