Infinite Legacy · 1 day ago
Business Analyst
Baltimore, MD
Full-time
Hybrid
Mid Level
$63K/yr - $71K/yr
3+ years expInfinite Legacy is dedicated to saving and healing lives through organ, eye, and tissue donation. The Business Analyst will work across departments to ensure that applications align with operational strategy and compliance standards while documenting business needs and collaborating with various teams to design effective solutions.
Hospital & Health Care
Hiring Manager
Melanie Fish
Responsibilities
Gather, define, and document business needs across departments for new or enhanced system capabilities
Translate user input into structured requirements, user stories, or functional specifications
Partner with Application Solutions staff (e.g., Solutions Architect, Clinical Informatics Analyst, Data Analysts) to co-design solutions that align with both system capabilities and business goals
Validate technical feasibility and integration points with relevant teams
Map current-state workflows and identify inefficiencies, workarounds, or risks
Lead or contribute to process improvement initiatives and recommend technology-enabled solutions
Collaborate in the development and execution of test plans, including user acceptance testing
Ensure implemented solutions meet documented business and functional requirements
Create user guides, process diagrams, and training materials to support successful adoption of solutions
Maintain documentation of decisions, change requests, and project scope throughout the lifecycle
Serve as a liaison between clinical operations, quality, data, and IT stakeholders
Facilitate workshops or one-on-one sessions to explore pain points and emerging needs
Contribute to application governance by supporting role design, permissions, and workflow controls
Participate in governance committees or cross-functional workgroups as needed
Monitor solution performance post-implementation and gather user feedback to inform iterative improvements
Support change management, training, and stakeholder alignment efforts during solution rollouts
Review and analyze IT tickets involving user confusion, unexpected system behavior, or process misalignment
Engage with users to understand how they are interacting with the system and identify potential training or process issues
Qualification
Required
Bachelor's degree in Business, Health Informatics, Information Systems, or a related field preferred
3–5 years of business analysis experience in healthcare, clinical systems, or technology-driven operations
Experience using or supporting EMRs such as Epic, Cerner, Meditech, or other clinical systems
Experience supporting system testing, data validation, or user support
Change management experience within healthcare settings
Strong communication and interpersonal skills
Excellent critical thinking and problem-solving abilities
Proficiency in Microsoft Office (Excel, Word, PowerPoint)
Familiarity with clinical systems and project management software
Understanding of business analysis methods and SDLC
Preferred
Experience with EMRs such as Epic, Cerner, or Meditech
Exposure to health data standards (e.g., HL7, FHIR)
Change management experience in healthcare settings
Benefits
A supportive, mission-driven workplace culture.
Health, Dental & Vision Insurance: Comprehensive coverage for you and your loved ones that offers minimal cost to the employee and extraordinarily low deductibles.
Paid Time Off: Take the time you need to relax and recharge with ten company paid holidays and one personal day annually as well as a very generous paid time off accrual.
401K: Contribute to your retirement on day one of employment that is 100% vested with a 6% match.
Life & Disability Insurance: Peace of mind, no matter what happens. Infinite Legacy offers company paid life insurance, short-term disability, and long-term disability.
Pet Insurance Discounts: Because your furry friends matter too!
Tuition Reimbursement: We support your growth and development with education.
Company
Infinite Legacy
Infinite Legacy is a nonprofit organ procurement organization serving almost 10 million people in Maryland and the Metro DC area.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Deborah McRann
VP & Chief Clinical Officer
Company data provided by crunchbase