IT Software Technician jobs in United States
cer-icon
Apply on Employer Site
company-logo

Pella Corporation · 16 hours ago

IT Software Technician

Pella Corporation is seeking an IT Software Technician to provide technical support for end users and troubleshoot issues. The role emphasizes delivering high-quality customer service while managing day-to-day IT support tasks and assisting with small project developments.

LifestyleManufacturing
check
H1B Sponsor Likelynote
Hiring Manager
Kandie Terry
linkedin

Responsibilities

Day to day support of existing environment – Tiers 1 and 2 support (monitoring alerts, responding to service tickets, preventative maintenance, etc.) Tier 3 support will be handed off to other teams
Personal Development – Development and coordination of small project tasks or assist other team members in developing project plans for larger projects
Other duties may be assigned
Support internal IT-based support systems. Can include, but not limited to ITSM, PPM, Orion. Support includes a basic understanding of the applications, ability to apply system upgrades and basic report writing

Qualification

Relational databasesReport writing toolsWindows server operating systemsUnix operating systemsITSMPPMOrionCustomer serviceTechnical support

Required

Two-year degree in a computer related field or equivalent experience
Basic understanding of one or more of the following: Relational databases, Report writing tools, Windows server operating systems, Unix operating systems

Company

Pella Corporation

company-logo
Pella Corporation is a privately held window and door manufacturing company.

H1B Sponsorship

Pella Corporation has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (14)
2023 (15)
2022 (12)
2021 (8)
2020 (12)

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Emily Videtto
President and COO
linkedin
Company data provided by crunchbase