FinTrust Connect · 12 hours ago
Branch Manager
FinTrust Connect is a well-established community bank looking for a Branch Manager for their Parsippany, NJ branch. The role involves managing day-to-day operations, ensuring compliance with policies, and enhancing customer experience while driving sales and profitability.
Staffing & Recruiting
Responsibilities
Manage and own all facets of day-to-day branch operations
Manage the successful execution of the internal sales process by all staff to drive results
Ensure all staff are providing an extraordinary customer experience by executing the bank's customer service behaviors
Ensure all staff are operating proficiently with regards to branch operations, policies and procedures and compliance
Actively participate in in local community and business events
Assist the Market Manager in creating the annual business plan for their financial center
Create, with the support of the Assistant Branch Manager, a monthly branch sales tactical plan to ensure sales goals are being met
Ensure the branch meets and exceeds corporate audit and compliance audit expectations
Responsible for managing branch profitability
Responsible for coaching and ensuring employee development process is conducted consistently on a monthly basis
Handle scheduling to effectively meet branch productivity and efficiency standards
Perform and review branch audits
Qualification
Required
High School diploma
Minimum of 3 years of branch management/supervision experience preferred
Solid interpersonal skills, including listening, written and verbal communication
Ability to work with a wide variety of personalities in a courteous and professional manner
Solid math and analytical skills
Ability to understand and follow safety and security practices
Strong ability to build relationships through consultative conversations and to identify customer needs and translate those needs to sales opportunities
Strong customer service/advocacy skills
Solid organizational and time management skills
Ability to effectively coach, develop and manage staff performance
Preferred
Minimum of 3 years of branch management/supervision experience preferred