Net Health · 5 hours ago
Site Reliability Engineer III - REMOTE
United States
Full-time
Remote
Mid, Senior Level
$109K/yr - $136K/yr
6+ years expNet Health is a high-growth SaaS company in healthcare dedicated to helping caregivers harness data for human health. As a Site Reliability Engineer III, you will manage the performance, stability, and redundancy of platform systems and infrastructure, ensuring high degrees of observability, availability, and reliability while collaborating with development teams.
Health CareInformation TechnologySoftware
Responsibilities
Leading emergency response efforts in conjunction with Engineering, Infrastructure, and Database teams to establish root cause
Leading the efforts to build robust monitoring solutions while expanding our current monitoring and alerting footprint
Participate in the design of solutions increasing the holistic stability of NH Platforms and identifying potential risks
Conduct Blameless Postmortems and Anomaly Investigations after incidents to further analyze root cause and create permanent solutions to improve serviceability and prevent future outages
Establish a Don’t Repeat Incidents (DRI) culture by learning from past issues and always looking to improve monitoring and dashboarding capabilities
Ensuring applications are performing efficiently, collaborating with development teams and architecture to resolve application performance issues
Consults with management in the analysis of short- and long-range business requirements and recommends innovations
Championing automation efforts to reduce or eliminate repetitive, manual processes
Partner with project management to define Service Level Objectives (SLO) and identify and implement Service Level Indicators (SLI) to track compliance
Championing capacity management and disaster recovery testing efforts
Qualification
Required
Bachelor's degree in computer science OR equivalent 6+ years' progressive experience in IT Operations and/or systems management
6+ years direct experience in a technical role dealing with complex enterprise software landscapes (DevOps focused development)
6+ years' experience with scripting and automating technical activities
Experience with best-in-class application monitoring (APM) tooling (New Relic, Dynatrace, AppDynamics)
Direct, hands-on experience with automated software and system management
Strong knowledge of change control best practices and methodologies
REQUIRED HARDWARE EXPERIENCE: Servers, Workstations, Load Balancers, Switches, Routers, Firewalls, SAN, NAS and other storage hardware
REQUIRED SOFTWARE EXPERIENCE: PowerShell scripting, and coding standards
Best-in-class application monitoring (APM) tooling (New Relic, Dynatrace, AppDynamics)
Azure and/or AWS PaaS/IaaS
Linux OS and Apache (e.g. SALT, etc.)
Direct, hands-on experience with automated software delivery and system management
Agile development methodology
Working understanding of Platform Engineering work model in a software development environment
Proven project management skills and/or substantial exposure to project-based work structures, project lifecycle models, etc
Proven experience in architecting and overseeing the direction, development, and implementation of technology solutions
O/S - Windows and Linux, VMWare, Powershell, Azure Administration, PRTG and other systems monitoring software, DNS Management, IIS, TomCat, Docker, APM Monitoring, ITSM tools, SSL/TLS certificates, JavaScript, Json, Python, Ansible, Terraform, Vsphere, Kubernetes, Service Fabric, Azure Management, Elastic, Citrix, JIRA, New Relic, Project Management Tools, ADO, DUO, Secret Server, Qualys, Pager Duty Application, Couchbase, Redis, API gateways, DNS, Security, IP Routing, SSH, FTP, LDAP, HTTP/HTTPS, Email Routing, Jenkins, GitHub, AWS , Cloud development pipelines using CI/CD tooling, Bash scripting
Preferred
Experience with Ansible, Terraform, Python, or Docker (or similar) is a plus
Experience with Agile development methodology and/or ITIL ITSM is a plus
Benefits
Unlimited PTO
Comprehensive Benefits Package
Employee Resource Groups
Casual Dress Code
Prioritized Employee Wellness
Diversity And Inclusion
A Voice
New Hire Support
Career Development
Educational Assistance
Employee Referral Bonus
Progressive Parental Leave
Company
Net Health
Net Health provides cloud-based software for specialty medical providers across the continuum of healthcare—from hospital to home.
501-1000 employees
H1B Sponsorship
Net Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (5)
2023 (5)
2022 (8)
2021 (3)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
unknown2018-01-01Private Equity
2017-12-18Acquired
Leadership Team
Ron Books
Chief Executive Officer
Recent News
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