Emprise Bank · 16 hours ago
Card Expert - Contact Center
Wichita, Kansas, United States
Full-time
Onsite
Entry, Mid Level
2+ years expEmprise Bank is dedicated to empowering people to thrive through exceptional customer experiences. They are seeking a Card Expert to join their Customer Experience team in Wichita, KS, where the role involves providing technical support for card inquiries, managing customer requests, and facilitating consultative selling.
BankingFinanceFinancial Services
No H1B
Responsibilities
Provide technical support for customers on complex card inquiries
Process customer card disputes and requests
Monitor, process, and complete transactions and appropriate documentation per customers request
Monitor electronic communication from multiple digital channels
Qualification
Required
High school diploma or equivalent required
2+ years of customer service experience required
Successfully pass a credit check required
Preferred
1+ years of bank experience preferred
Previous sales experience preferred
Bilingual in Spanish preferred
Proficiency with large server based applications and Microsoft Office products preferred
Benefits
Competitive salary and benefits
Professional growth
A rewarding and challenging environment
Opportunities to be involved in our communities
A culture of integrity, passion, and success
Company
Emprise Bank
Emprise Bank is a commercial bank that provides financial services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Chad McDaniel
Senior Vice President - Chief Credit Officer
Shelby Chapman
SVP - Emprise Embedded Partner Delivery Leader
Recent News
Business Journals
2024-04-29
2024-04-14
2024-04-12
Company data provided by crunchbase