NVR, Inc. · 11 hours ago
Customer Care Associate
Reston, VA
Full-time
Onsite
Entry Level
$50K/yr - $50K/yr
1+ years expNVR, Inc. is a leading company in the homebuilding industry, and they are seeking a Customer Care Associate to join their team. This role involves providing knowledgeable customer service to homeowners regarding warranty concerns and managing customer relationships over the phone.
Commercial Real EstateConstructionFinancial ServicesInsuranceReal EstateReal Estate Investment
No H1B
Responsibilities
Answer inbound calls to assist our homeowners with various warranty concerns
Understand each customer’s individual needs and determine the best course of action
Communicate clearly any next steps and help manage expectations
Fully document each call accordingly
Build rapport and manage relationships over the phone
Qualification
Required
1-3 years of experience in customer service
Proficient typing skills
Demonstrated ability to interact with customers
Experience working in a phone-based/call center environment is a plus
Applicants must be legally entitled to work in the United States, as NVR does not provide visa sponsorship
Drug Testing and Credit Check are required
Benefits
Traditional benefits
Stock ownership through a profit sharing trust as part of our retirement savings package
Company
NVR, Inc.
NVR, Inc. is a Top 5 US Homebuilder and an industry leading company.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1993-11-05IPO
Leadership Team
Kent LaMotta
Chief Operating Officer
Gary Brown
SVP & Chief Human Resources Officer
Recent News
Benzinga.com
2025-12-25
HousingWire.com
2025-12-19
2025-11-20
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