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FloWorks · 9 hours ago

Inside Account Manager

Pasadena, TX

Full-time

Onsite

Mid, Senior Level

5+ years exp

FloWorks is a global provider of flow control solutions, and they are seeking an Inside Account Manager to manage manual valve sales efforts for large-scale EPC Capital Projects in the Oil & Gas, Chemical, Refining and LNG sectors. This role is crucial for driving revenue growth through effective sales and support of these projects.

EnergyIndustrialIndustrial AutomationIndustrial ManufacturingLogisticsManufacturingSupply Chain Management

Responsibilities

Manage and grow sales for EPC based accounts

Collaborate with outside sales, EPC procurement and engineering teams, and vendors to ensure alignment on project scope, technical specifications, timelines, and customer requirements

Review and interpret bid packages, drawings, and technical specifications to ensure product selection and competitive pricing

Develop detailed quotations and proposals, based on customer specifications, requirements and timeline

Answer questions about products, as well as technical and commercial terms

Interact with customers, vendors, and associates to resolve customer and service-related issues

Track and manage timelines using CRM tools and internal systems to ensure timely follow-up and closure

Serve as primary point of contact for customers throughout the project lifecycle, working with an internal support team to provide regular updates, address questions and ensure high levels of customer satisfaction

Coordinate with internal teams (operations, finance, etc.) to ensure timely order fulfillment and delivery within project schedules

Develop relationships with customers, vendors and internal/external team members

Qualification

Inside SalesCapital ProjectsTechnical manual valve experienceEPC experienceTechnical specifications reviewCustomer relationship managementCollaboration skillsProblem-solving skills

Required

Typically requires BS/BA in related discipline

Generally, 5-7 years of experience in related field; certification is required in some areas OR MS/MA and generally 2-4 years of experience in related field

Certification is required in some areas