Wells Fargo · 2 months ago
GenAI Digital Product Management Lead - Global ops
CHARLOTTE, NC
Full-time
Hybrid
Senior Level
5+ years expWells Fargo is a global financial services leader committed to driving innovation and empowering communities. They are seeking a Lead Digital Product Manager to drive the strategy, architecture, and delivery of GenAI and Agentic AI initiatives, leading cross-functional teams to build scalable solutions that enhance user experiences and operational efficiency.
BankingFinancial ServicesFinTechInsurancePayments
No H1B
Responsibilities
Define and own product strategy: Define and own the product vision, roadmap, and success metrics for Generative Artificial Intelligence (GenAI) and Agentic Artificial Intelligence (Agentic AI) solutions
Lead full product lifecycle: Lead end-to-end delivery of AI-powered products, from ideation through deployment and iteration
Drive cross-functional collaboration: Collaborate with engineering, data science, design, and business stakeholders to ensure alignment and impact
Design autonomous systems: Architect agentic systems that leverage autonomous workflows, memory, planning, and tool use
Integrate advanced AI models: Evaluate and integrate GenAI models (e.g., Large Language Models (LLMs), multimodal models) into enterprise-grade applications
Define and manage features for building scalable Knowledge Graphs to enable contextual AI reasoning
Drive Ontology Development for domain-specific semantic structures and governance
Oversee Neo4j graph database integration for efficient storage, querying, and performance optimization
Implement Continuous Observation frameworks for monitoring AI agent performance and iterative improvement
Ensure responsible AI practices: Ensure compliance with governance, security, and ethical AI standards
Promote innovation culture: Champion experimentation, rapid prototyping, and continuous learning
Lead strategic digital initiatives: Lead the development and execution of complex digital business plans, programs and initiatives which have impact across the enterprise with broad impact
Contribute to enterprise planning: Act as key participant in large-scale planning
Analyze digital strategy: Review and analyze complex digital strategy for product/functionality/experience area
Influence business direction: Influence digital strategy for the business line requiring in-depth evaluation of multiple factors including intangibles or unprecedented factors
Make strategic decisions: Make decisions in digital strategy for product/functionality/experience area requiring strong understanding of the business, policies, procedures and/or compliance requirements
Lead digital teams: Lead a broad team of digital professionals to meet deliverables and drive new initiatives
Collaborate across levels: Strategically collaborate and consult with peers, colleagues and mid-level to senior managers to resolve issues and achieve goals
Mentor and manage projects: Potentially lead projects, teams or serve as a peer mentor
Qualification
Required
5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Preferred
5+ years in digital product management, including 2+ years with GenAI or agentic AI
Expertise in autonomous agents, memory, planning, and tool integration
Hands-on with OpenAI, Anthropic, Vertex AI, and Azure OpenAI
Experience in building and managing knowledge graphs for AI-driven applications
Proficiency in ontology development and semantic modeling for complex domains
Hands-on expertise with Neo4j or similar graph database technologies
Ability to implement continuous observation frameworks for monitoring AI agents
AI/ML, Data Science, or architecture experience; able to bridge tech and business
Proven success launching scalable AI in regulated environments
Strong communicator with cross-functional alignment experience
Skilled in agile frameworks and end-to-end product lifecycle
Experience with synthetic agents, voice interfaces, or automation tools
Knowledge of financial regulations and responsible AI practices
Familiarity with Google ADK and Microsoft Copilot Studio
Ability to align product strategy with business and AI trends
Skilled in risk mitigation, dependency management, and timely delivery
Promotes experimentation and continuous improvement
Connects technical, business, and compliance teams
Focus on intuitive, engaging client experiences
Uses KPIs for data-driven decisions and optimization
Mentors junior PMs and fosters a high-performing team culture
MBA or MS in Computer Science or related field preferred
Benefits
Robust benefits
Competitive compensation
Programs designed to help you find work-life balance and well-being
Company
Wells Fargo
Wells Fargo & Company is a financial services firm that provides banking, insurance, investments, and mortgage services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-10-06IPO
Leadership Team
Charlie Scharf
CEO
Fernando Rivas
CEO of Corporate & Investment Banking
Recent News
2026-01-23
Business – Latest Financial & Stock Market News | New York Post
2026-01-22
Company data provided by crunchbase