Starface World · 1 day ago
Manager, Sales & Operations Planning
United States
Full-time
Remote
Mid, Senior Level
$90K/yr - $110K/yr
5+ years expStarface is seeking a Manager, Sales & Operations Planning (S&OP) to help strengthen how they plan, prioritize, and make decisions across their fast-growing business. This role fully owns the demand forecast across assigned channels and plays a central role in translating complex data into clear insights for leadership.
Cosmetics
Responsibilities
Own and maintain the demand forecast across DTC and retail channels with minimal oversight
Build, run, and maintain statistical forecasts using planning tools and historical data
Continuously improve forecast accuracy and reduce bias by channel, customer, and SKU
Identify drivers of forecast error, proactively surface risks, and recommend corrective actions
Incorporate promotional activity, marketing plans, and NPD milestones into forward‑looking forecasts
Translate approved demand plans into high‑level supply and procurement strategies aligned with lead times, capacity constraints, and business priorities
Partner closely with the Supply Chain Analyst on inventory health, risk reviews, and disposition planning
Support allocation and balancing of inventory across distribution centers
Identify potential stockout or overstock risks early and collaborate cross‑functionally on mitigation plans
Prepare clear, concise, and executive‑ready materials for monthly S&OP and leadership meetings
Turn complex and messy datasets into clear narratives, dashboards, and visuals leadership can act on
Clearly communicate risks, opportunities, tradeoffs, and recommended actions
Help establish a disciplined, reliable monthly S&OP cadence that leadership trusts
Continuously improve reporting structure, cadence, and clarity as the business and data maturity evolve
Leverage planning tools, automation, and data storytelling to elevate decision‑making across the organization
Qualification
Required
5+ years of experience in demand planning, supply planning, and/or S&OP
Strong experience supporting retail and omnichannel businesses (DTC + wholesale)
Advanced Excel skills
Experience in a scaling consumer or CPG business and comfortable with imperfect data and fast timelines
Ability to fully own a forecast end-to-end and operate independently with real accountability
Confidence in building structure and process without adding unnecessary friction
Highly analytical, detail-oriented, and grounded when priorities shift
Strong communicator who can translate data into clear insights and recommendations for senior stakeholders
Comfortable working in ERP and planning systems
Thrive in a fast-paced, fully remote, highly cross-functional environment
Preferred
Experience with Atomic, NetSuite, and/or Forecast Pro is a strong plus
Benefits
Access to high-quality health care options
Access to a 401k with 5% employer match eligibility
4 weeks of vacation plus up to 20 paid holidays
12 weeks fully paid parental leave
5 days of pet-ernity leave for pet adoption
Home office & internet supplement stipend
Annual learning & development stipend
Flexible Fridays, and Summer Fridays
Fully remote work environment
Company
Starface World
Starface World is reinventing the way they care for acne-prone skin.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Brian Bordainick
Co-Founder
Julie Schott
Co-Founder
Recent News
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