Balanced Body · 18 hours ago
Information Technology Manager
Sacramento, CA
Full-time
Onsite
Mid, Senior Level
$85K/yr - $140K/yr
5+ years expBalanced Body is seeking an experienced IT Manager to join our Administration team. This role will manage end-user support, IT infrastructure, telecommunications, and security, ensuring that all users have the necessary technology to perform their jobs effectively.
FitnessHealth Care
Responsibilities
End-user support management – you would be equivalent to a Tier-3 technician at most helpdesks – you would generally not be the first point of contact, and you would have a path of technical escalation beyond yourself
Exchange/Active Directory/Entra administration. The path of approval for security groups, distribution groups, shared mailboxes, access requests and related questions will come through the IT Manager
Cybersecurity – you will keep up on current trends and threats and ensure that Balanced Body is well-positioned against them
Hyper-V administration of virtual servers. You will ensure our servers are well-provisioned and monitor their health and uptime
Documentation, policies and procedures. You will update existing documentation and create new documentation where none exists. Some of this will be complex technical procedures for technicians to follow and some will be policies for non-technical end users to follow during their day-to-day
Asset tracking. You will maintain a system of tracking asset procurement, deployment and disposal
Networking and telecommunication troubleshooting
Hardware diagnosis and troubleshooting
Management of a Tier 1 IT Technician dedicated to end-user support
Management of, or coordination with, IT-adjacent vendors in fields such as cabling, physical security, AV, and electrical
Software selection support – requirements gathering, RFP, selection and implementation
Qualification
Required
5+ years of experience with end-user support at multiple organizational levels
5+ years of experience managing virtual machines through Hyper-V
3+ years of experience with cybersecurity responsibilities
3+ years of experience with Exchange online and/or on-premise
3+ years of experience with AD/Entra management
Ability to create and update excellent documentation for both technical and non-technical users
Ability to create clear Policies and Procedures for good IT governance
Some experience with networking and telecommunications – IP and MAC addresses, internal DNS, VPN
Hardware troubleshooting – cabling, A/V, diagnosis and replacement of components
Software selection – requirements gathering, RFP, evaluation and implementation
Experience using the Microsoft Office suite – especially strong with Outlook
Ability to function as part of a team
Preferred
2+ years of experience working with Azure administration
Benefits
Medical, Dental, Vision
401(k) plan & Match!
Life, AD&D and Long-Term Disability Insurance
Paid time off, Sick and holidays
Company
Balanced Body
Balanced Body is a provider of pilates equipment, education, and information.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Olivia Luna
HR Business Partner
Recent News
2025-12-05
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