Foresight Bank FFG · 2 hours ago
Client Service Coordinator
Freeport, IL, US
Full-time
Onsite
Mid Level
3+ years expForesight Bank is the largest locally owned community bank in Northern Illinois, and they are seeking a Client Service Coordinator to support their Commercial Banking Clients. The role involves serving as the primary service representative, maintaining communication with clients, assisting in loan processing, and ensuring compliance with regulations.
Banking
Responsibilities
Understands Commercial banking products and services in order to converse knowledgeably and professionally with clients and prospects
Maintains professional and consistent communication with clients in all written, telephone, and in-person contacts, taking the initiative to resolve clients’ requests
Serves as the Commercial Banking Clients main point of service, providing day to day servicing across all product lines. For complex servicing needs will continue to serve as the main point of contact while navigating Company-wide resources on behalf of the Commercial Client
Assists in the loan closing process. This includes working with the Banker on all pre-closing due diligence items, ordering loan documents and at all times reviewing documents for accuracy
Coordinates overdraft decisions and contacts customers that are overdrawn each morning for all commercial accounts serviced by assigned Bankers
Reviews and follow-up on clients’ past due loan accounts
Works in conjunction with Operations to ensure client’s accounts and requests are processed timely and accurately. Handle payments and advances for customers in person, by fax, and by phone
Follows all approved procedures and practices and is compliant with all applicable regulatory requirements
Participates in community activities to increase bank visibility and undertake special projects and/or assignments relating to the group and the bank
Maintain compliance with and adhere to all state and federal regulations and bank policies and procedures, including, but not limited to Bank Secrecy Act, FACT ACT, Community Reinvestment Act, and EEO/AA/Fair Employment Practices
Qualification
Required
High school diploma or equivalent required
3 - 5 years in a commercial banking client services role or equivalent; or equivalent combination of education and experience
Possess valid driver's license, reliable transportation and adequate auto insurance
Preferred
Bachelor degree preferred
Company
Foresight Bank FFG
Foresight Bank: Built from Local Strength, United by Purpose Foresight Bank was formed by uniting six long-standing community banks—German American State Bank, Northwest Bank of Rockford, State Bank of Freeport, Lena State Bank, State Bank of Davis, and State Bank of Herscher—under one charter to better serve the people and businesses across our region.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase