Ensemble Health Partners · 1 month ago
Financial Clearance Specialist
United States
Full-time
Remote
Entry Level
$17/hr - $18.65/hr
2+ years expEnsemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems. The Financial Clearance Specialist I provides world-class customer service while exceeding expectations of scheduled patients for cost share/liabilities prior to the date of service.
Health CareHospitality
Responsibilities
Provides world-class customer service and follows scripted benefit verification format in HIS benefits screen and updates accounts in workflow system with accurate documentation
Selects accurate medical records for patient safety and schedules appropriate procedures based on physician orders
Assigns insurance plans accurately, performs electronic eligibility confirmation and documents results, calculates patient cost share/liability and attempts to collect via phone within 48 hours of the date of service
Utilizes appropriate systems to facilitate communication with hospital gatekeepers, utilizes health information system account and collects documentation as appropriate
Meet performance expectations within 90 days from the date of hire. These goals are set on a daily individual as well as a team basis to support achievement of 2% of Net Patient Revenue. Call score averages of 95%> must be met daily, weekly, and monthly to ensure a high level of customer service
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation
Qualification
Preferred
2 Year/ Associates Degree
Minimum of 2 years working in a call center with collection experience
Articulate, personable, dependable and confident with excellent communication skills
Is Customer service oriented, builds trust and respect by exceeding customer expectations
Types 45 WPM and is proficient in multiple computer applications
Supports and follows organizational policies and procedures
Medical/insurance background; knowledge of MS Office programs
Benefits
Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement
Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Company
Ensemble Health Partners
Ensemble Health Partners is the leading revenue cycle management company for hospitals, health systems and physician practices.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-03-25Private Equity
2019-05-30Acquired
Leadership Team
Judson Ivy
Founder and CEO
Matt Tormey
EVP Compliance and Risk
Recent News
Company data provided by crunchbase