Loomis US · 3 days ago
Director, Business Development
Burroughs is a technology services company with over 138 years of innovation and service excellence. The Director of Business Development will lead and oversee all business development and sales activities within the Retail automation technology sector, focusing on driving revenue growth and achieving organizational sales targets.
Business DevelopmentCommercialFinancial ServicesMobile PaymentsSecurity
Responsibilities
Primary focus on developing and optimizing internal methodologies, strategies, and processes to enhance the efficiency of all business development activities, as well as to strengthen go-to-market execution for the assigned application segment and industry vertical
Initiate and lead the Retail / Store Ops-focused Sales and BizDev efforts, with responsibilities including sales forecasting, activity reporting, and customer success team member coaching toward supporting sales targets
Primary responsibility is to drive Annual Contract Value (ACV) revenue growth by meeting defined bookings targets, while also supporting broader objectives related to total contract value over the contract term and overall margin contribution
Drive new business development by establishing relationships with previously untapped accounts (“new logos”) through coordinated efforts with the sales team
Collaborate with vendor partners, internal brands, and cross-functional teams to design and implement services-led solution strategies that address customer challenges and deliver measurable business outcomes
Manage and grow both new and existing client relationships (as may be applicable) to expand market share and maximize the value of the Burroughs services portfolio through strategic cross-selling and up-selling initiatives
Engage C-level executives, key decision-makers, and influencers with a consultative and strategic communication approach to position value-driven solutions
Ensure consistent and effective use of CRM tools (HubSpot) across the sales team to maintain accurate records of leads and opportunities, while personally managing and reviewing CRM data on a weekly basis
Develop and execute targeted BizDev and marketing campaigns to support and exceed company revenue and growth objectives
Works with Sales management and Bid Desk (pricing) to develops opportunity cost models for Burroughs senior management review (as required)
Foster a customer-centric culture across all touchpoints, consistently upholding a professional and solutions-oriented company image
Qualification
Required
Minimum of 7 years of experience selling services within the Retail segment or attached sectors, with a strong track record of direct customer engagement and/or selling OEM services and technology through a channel based GTM methodology
Bachelor's degree or equivalent relevant experience is required
Deep understanding of service-based sales offerings, including hardware maintenance, project-based services, and Managed Service delivery models
Advanced understanding of sales cycles
Possess a strong selling ability and is quota/goal achievement driven
Knowledge of marketing automation and emerging AI selling tools
High focus on account strategic planning
Strong knowledge of Microsoft Suite of products (PowerPoint, Excel)
Articulate in interpersonal communications with internal and external customers
Strong organizational skills and ability to prioritize tasks in a fast-paced environment
Ability to generate respect and trust from team, internal constituents and customers
Strong negotiation, conflict management & customer service skills
Ability to build long lasting relationships and act as trusted advisor
High degree of personal integrity and professionalism