Caterpillar Inc. · 5 hours ago
Training Consultant
Peoria, IL
Full-time
Onsite
Mid Level
$96K/yr - $144K/yrCaterpillar Inc. is a global leader in the manufacturing sector, dedicated to building a better world through innovation and customer-focused solutions. As a Training Consultant, you will develop and deliver training modules for dealers and customer-facing employees in Electric Power Generation, enhancing their skills and supporting the overall effectiveness of dealer services.
ConstructionMachinery ManufacturingManufacturingMechanical Engineering
No H1B
Responsibilities
Developing and delivering Electric Power (EP) training modules, courses, and programs; ensuring that EP courses and materials are relevant to the organization's customer service processes
Supporting facility equipment and training aids; assisting with installing, upgrading, maintaining, and repairing facility electrical and mechanical equipment; working with contractors and facility managers
Gathering EP customer service performance data to measure the success of the training programs; monitoring ROIs and taking appropriate measures to improve training effectiveness
Reviewing and maintaining EP training materials to ensure compliance with organizational policies and procedures
Analyzing new training methods, tools, and content options to determine the feasibility of use and application in future EP customer service training programs
Qualification
Required
Technical Expertise: Knowledge and skill with single- and 3-phase AC electrical systems; ability to convey complex electrical concepts to others; ability to work safely within electric power sources and distribution systems; ability to troubleshoot and repair electrical systems; ability to select and apply diagnostic equipment
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations
Preferred
Training Operations: Knowledge of training processes and procedures; ability to implement training related tasks and programs to ensure smooth daily and strategic training operations
Working knowledge of generator sets and associated control systems
Understanding of power factor and electrical loading
Proven electrical and electronic troubleshooting skills
Understanding of energy storage technologies
Understanding of automotive and industrial communications networks
Mechanical aptitude with Diesel and gaseous-fueled engines
Understanding of rotating equipment alignment and vibration analysis
Completion of Caterpillar Instructor Accreditation Program
Experience with ET, SIS, and TMI
Desktop publishing software experience (InDesign, Illustrator, Photoshop)
Previous technical training or expertise in power generation products
Benefits
Medical, dental, and vision benefits
Paid time off plan (Vacation, Holidays, Volunteer, etc.)
401(k) savings plans
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Health Lifestyle Programs
Employee Assistance Program
Voluntary Benefits and Employee Discounts
Career Development
Incentive bonus
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
These benefits also apply to part-time employees
Company
Caterpillar Inc.
For 100 years, we’ve been helping customers build a better, more sustainable world.
Founded in 1925
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.51BKey Investors
US Department of EnergyAdvanced Propulsion Centre UK
2025-08-28Post Ipo Debt· $3.5B
2024-10-31Grant· $5.04M
2019-06-23Grant
Leadership Team
George Moubayed
Chief Sustainability and Strategy Officer / Senior Vice President Enterprise Strategy Division
E
Eric Sporre
Vice President & Global Chief Information Security Officer (CISO)
Recent News
2026-01-22
Company data provided by crunchbase