Back Office Engineer 2 jobs in United States
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Metra Commuter Rail · 2 hours ago

Back Office Engineer 2

positionChicago, IL
timeContract
remoteOnsite
seniorityMid, Senior Level, Lead/Staff
date8+ years exp

Metra Commuter Rail is one of the largest and most complex commuter rail systems in North America, serving Northeastern Illinois. The Back Office Engineer II will support the design, development, testing, documentation, deployment, and maintenance of the Positive Train Control and Train Management Dispatching System.

ComputerInformation TechnologyTransportation

Responsibilities

Maintain, monitor, install, and troubleshoot servers, workstations, communications equipment, PTC hardware, Supervisory Control And Data Acquisition system (SCADA), and the Train Operations Performance System (TOPS)
Work with the Train Dispatchers and Signal field staff to identify and resolve TMDS issues with remote field locations under TMDS control from CCF
Assist in the build, install, test, and maintenance of TMDS databases and ensure their accuracy and compatibility with other PTC subsystems
Maintain and optimize system performance and reliability through monitoring, analysis, and resolution of problems or issues
Assist with the execution of testing strategies, test plans, and test procedures to validate that Back Office Systems interfaces are correctly implemented and conform to specifications
Work with the Transportation Operations Group to ensure operating rules and mandatory directive functionality performs correctly with the safety standards of the TMDS system
Assist with the install, upgrade, and evaluation of software applications and operating systems
Perform other related duties as assigned to meet the ongoing needs of the organization

Qualification

Positive Train Control (PTC)Train Management Dispatching System (TMDS)Supervisory Control And Data Acquisition (SCADA)Database managementSystem performance optimizationTroubleshootingSoftware installationTest planningDocumentation

Required

8 years or more of required experience in relevant field
Experience in maintaining, monitoring, installing, and troubleshooting servers, workstations, communications equipment, PTC hardware, SCADA, and TOPS
Ability to work with Train Dispatchers and Signal field staff to identify and resolve TMDS issues
Experience in building, installing, testing, and maintaining TMDS databases
Ability to maintain and optimize system performance and reliability
Experience in executing testing strategies, test plans, and test procedures
Ability to work with the Transportation Operations Group to ensure compliance with safety standards
Experience in installing, upgrading, and evaluating software applications and operating systems

Company

Metra Commuter Rail

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Metra is more than just a rail system. We are a team of professionals who help connect our community members to the people and places that matter most.
dateFounded in 1984
location
Chicago, Illinois, USA
people-size1001-5000 employees
web-link
https://www.metra.com

Funding

Current Stage
Late Stage
Total Funding
$104M
Key Investors
CMAP
2025-06-18Grant· $104M

Leadership Team

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Don Orseno
Executive Director/CEO
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Kevin McCann
Chief Operating Officer and Deputy Executive Director of Operations
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