Washington University School of Medicine in St. Louis · 23 hours ago
Patient Billing/Services Representative II - Orthopedic Surgery
Chesterfield, MO
Full-time
Onsite
Mid Level
$17.34/hr - $25.40/hr
3+ years expWashington University School of Medicine in St. Louis is seeking a Patient Billing/Services Representative II for their Orthopedic Surgery department. The role involves greeting patients, managing check-in and check-out processes, verifying insurance, and maintaining patient flow in a clinical office setting.
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Responsibilities
Responsible for greeting, registering and checking in New, Return and Walk-in patients. Will also check-out and schedule appointments
Updates and verifies patient insurance, referrals and demographic information in EPIC as needed
Collects copays, self-pay payments and fees for services as needed
Balances cash drawer daily
Serves as back up for other staff during peak times, vacations and illnesses
Travel to other locations may be required
Maintains familiarity with insurance companies and their requirements
Adheres to HIPAA regulations and all Orthopedic/front desk policies
Performs other duties as assigned
Qualification
Required
High school diploma or equivalent high school certification or combination of education and/or experience
Basic Life Support certification must be obtained within one month of hire date
Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements)
Billing Systems And Third-Party Claims And/Or Medical Office Setting, Related Customer Service (3 Years)
Preferred
Customer Service
Effective Written Communication
Epic EHR
Financial Information
Insurance
Interpersonal Communication
Interpersonal Relationships
Medical Billing and Coding
Medical Insurance Claims
Office Organization
Organizing
Professional Etiquette
Scheduling
Team Collaboration
Benefits
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
We offer 4 weeks of caregiver leave to bond with your new child.
Family care resources are also available for your continued childcare needs.
Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
Company
Washington University School of Medicine in St. Louis
WashU Medicine is a leader in improving human health throughout the world.
5001-10000 employees
H1B Sponsorship
Washington University School of Medicine in St. Louis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$381MKey Investors
National Human Genome Research InstituteNational Cancer InstituteNational Institutes of Health
2025-01-21Grant
2024-12-16Grant· $10.8M
2023-05-11Grant· $22.5M
Leadership Team
Camilo Molina
Director of Spinal Deformity and Spinal Oncology
C
Charbel Khoury
Assistant Professor Of Medicine
Recent News
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